Observability Engineer

Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with their audiences on every screen using advanced data, technology, and premium video content. Our media sales division helps local, regional, and national brands reach potential customers through multiscreen TV advertising. Our ad tech division FreeWheel provides comprehensive adtech that makes it easier to buy and sell premium video advertising across all screens, data types, and sales channels.
Job Summary
As a Platform Engineer focusing on Observability, you are responsible for the architecture, implementation, and management of our telemetry pipelines and monitoring ecosystem. You will operate as a shared service provider, ensuring that development teams have the self-service tools they need to maintain high-visibility into their applications. Your goal is to improve the Developer Experience (DevX) by reducing friction in the monitoring lifecycle, automating telemetry ingestion, and building resilient systems that mitigate tech debt.
Job Description
Core Responsibilities

• Observability as a Service: Build and manage centralized observability platforms (Elastic, Prometheus, Grafana) that serve as a shared resource for all internal development teams.
• Telemetry Pipeline Management: Design and optimize telemetry pipelines to ensure high-fidelity data collection, transformation, and routing using OpenTelemetry (OTel).
• DevX Advocacy: Partner with software engineering teams to understand their pain points, providing consultation and tooling that makes "monitoring by default" easy and intuitive.
• Automation & Tooling: Write and edit code (Python, Go) to automate manual processes, reducing the operational burden on feature teams.
• Dashboarding & Alerting: Build sophisticated Grafana dashboards and alerting logic that provides actionable insights rather than noise.
• Documentation & Enablement: Create clear, concise technical documentation and "golden paths" to help developers self-serve their observability needs.
• CI/CD Integration: Integrate monitoring and reporting into deployment pipelines to ensure system health is validated during every release.
• Triage & Mitigation: Assist teams in triaging complex production issues by providing deep-link visibility and data-driven insights to prevent future regressions.

Requirements & Qualifications
Experience & Education
Bachelor's Degree: Engineering, Computer Science, or a related field (relevant work experience also considered). Professional Experience: 3-4 years of experience in SRE, DevOps, or Platform Engineering roles.
Technical Skill Set
Observability Stack: Deep expertise in OpenTelemetry, Elastic (ELK/ECK), Prometheus, and Grafana.
Soft Skills & Methodology

• Infrastructure as Code: Proficiency in Ansible and Terraform for managing cloud resources and configuration.
• Programming: Strong facility in Python or Go for building internal tools and automation.
• Cloud Platforms: Experience deploying and operating applications in public cloud environments (AWS, Azure, or GCP).
• CI/CD & Tools: Experience with Concourse, GitHub, and Artifactory. Familiarity with Maven, Jenkins, or Nexus is a plus.
• Systems Knowledge: Strong UNIX/Linux background with a firm grasp of CLI utilities, network protocols (HTTP/TLS), and asynchronous messaging.
• Service Mindset: A commitment to supporting developers as internal customers, prioritizing ease of use and platform reliability.
• Agile Proficiency: Firm understanding of Agile, Scrum, and Kanban methodologies.
• Collaborative Spirit: A "win as a team" mentality-sharing knowledge and being open to evolving technologies and ideas.

What We Offer
We believe that benefits should connect you to the support you need when it matters most. We provide an array of options, expert guidance, and always-on tools personalized to meet the needs of your reality-supporting you physically, financially, and emotionally.
Equal Opportunity Employer
We are proud to be an equal opportunity workplace. We consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or genetic information.
Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
• No sponsorship available for this role

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant's criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.
Skills:
Technical Solution Design; Software Coding; SRE Observability; DevOps; Project Leadership
Salary:
National Pay Range: $73,534.50 USD-$172,346.48 USD Illinois Pay Range: $78,130.40 USD - $151,664.90 USD Colorado Pay Range: $82,726.31 USD - $158,558.76 USD Hawaii Pay Range: $96,514.03 USD - $144,771.04 USD Washington DC Pay Range: $105,705.84 USD - $158,558.76 USD Maryland Pay Range: $87,322.22 USD - $158,558.76 USD Minnesota Pay Range: $82,726.31 USD - $144,771.04 USD New York Pay Range: $87,322.22 USD - $172,346.48 USD Washington Pay Range: $82,726.31 USD - $165,452.62 USD New Jersey Pay Range: $91,918.12 USD - $165,452.62 USD Vermont Pay Range: $87,322.22 USD - $137,877.18 USD Massachusetts Pay Range: $91,918.12 USD - $165,452.62 USD California Pay Range: $82,726.31 USD - $153,196.87
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years