Office Manager

| Austin, TX, USA | Hybrid
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About the Role
As the NinjaOne Office Manager, you are an outgoing, self-motivated individual who enjoys making a positive impression on all the people you interact with and experienced at building relationships with, colleagues, customers, and vendors alike. You will be lead point of contact for all office related items as well as working with the CEO, CRO and senior leaders closely on scheduling meetings, in office events and vendor communications.
As the Office Manager you will be the front line of the office and employee experience. You enjoy planning events to celebrate milestones, holidays, and all things NinjaOne. You take pride in ensuring the office is stocked with snacks, drinks, and treats while creating an environment throughout the office where you and your coworkers enjoy coming to and where all feel cared for.
Location -In office daily Austin, TX 7:30 am - 4:30 pm with ability to cover company office events as well.
What You'll be Doing

  • Serve as the point person for:
    • Facilities Maintenance
    • Mailing
    • Supplies
    • Equipment
    • Expense Reports
    • Errands
    • Purchasing
    • Inventory of breakroom items
  • Track and order office supplies, snacks, and beverages regularly; stock and replenish them daily.
  • Maintain the office condition and arrange necessary repairs.
  • Partner with HR to update and maintain office policies as necessary.
  • Organize office operations and procedures.
  • Facilitate the first day onboarding experience for new employees.
  • Coordination with IT department on all office equipment.
  • Provide general support to visitors and the office at large.
  • Address employee's queries regarding office management issues.
  • Liaise with facility management vendors, including cleaning, catering, and security services.
  • Plan in-house or off-site activities, like parties, celebrations and conferences, weekly catered lunches, and dinner arrangements.
  • Manage emails, letters, packages, phone calls and other forms of correspondence.
  • Manage agendas, travel plans, set meetings and appointments for others as needed.
  • Other duties as needed.


About You

  • 3+ Years of experience as an Office Manager, Front Office Manager or Administrative Assistant.
  • Strong interpersonal skills, with the ability to work with a variety of people and teams.
  • Excellent time management skills with the ability to multi-task, prioritize work and manage projects.
  • Attention to detail and problem-solving skills.
  • Solutions focused with ability to gather & present multiple options as solutions to the executive team.
  • Enhanced organizational and planning skills with the ability to operate in a fast paced ever evolving environment.
  • Polished written and verbal communication skills.
  • A creative mind with an ability to suggest improvements.
  • Proficiency in MS Office (MS Excel and MS Outlook, in particular) as well as Zoom, SharePoint, Dropbox, Slack etc.
  • Experience with Lucidchart, Asana, and Trello a plus.


About Us
NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform is proven to increase productivity, while reducing risk and IT costs. NinjaOne is consistently ranked #1 for its world-class support and is the top-rated software on G2 in seven categories including endpoint management, remote monitoring and management, and patch management.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
#BI-Onsite
#LI-MR1

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • CircleCIFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail
    • PardotLead Gen
    • SalesLoftLead Gen
    • ZoomInfoLead Gen

Location

We are so excited to explore our new neighborhood and be right in the heart of Austin - close to restaurants, parks and even the river!

An Insider's view of NinjaOne

What’s the vibe like in the office?

It’s laid-back, caring, and motivating! I always look forward to the days when I work in-office because I get to collaborate with, learn from, and have fun with my team. With a team of incredibly talented, open, and encouraging individuals around you, it’s hard to leave the office without feeling a little inspired!

Marissa

Marketing Coordinator

What does your typical day look like?

My responsibility is empowering our staff and ensuring our customers are being heard and valued. This translates into providing the tools our staff need to succeed through global training and raising ideas from customers for consideration in future enhancements. This touches every team, and the daily interaction is what I love most about my role.

Michael

VP of Global Support

How has your career grown since starting at the company?

When I joined Ninja, I was accustomed to very linear tracks of growth. Once here, I was shown growth doesn't just mean a promotion or new title, but also impactful experiences and collaboration that contribute to your career's story. Growth is not an event at Ninja; it's a daily evolution from working with a team that is constantly innovating.

Cameron

Support Escalations Manager

How do you make yourself accessible to the rest of the team?

Transparency and openness are at our cultural core. I meet with every new hire to emphasize their voice is vital to our growth and success! We use feedback to actually make changes to ensure NinjaOne continues to be a world class place to work. I’m here to help our employees succeed now and grow them for future career opportunities.

Dean

Chief Revenue Officer

What are some things you learned at the company?

I came to Ninja with a passion for training and development, but my practical knowledge was limited to physical, face-to-face settings. I have enjoyed learning how to take my original strategies for developing in-person learning programs and translating them into mediums that are globally accessible.

Lindsay

Training and Development Manager

What are NinjaOne Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Dental insurance
Ninja offers two different dental plans depending on your needs. Both plans cover 100% of the cost of preventative care including x-rays.
Vision insurance
Ninja's vision insurance provides 100% coverage for annual exams, and lenses after a $15 copay. Frames and contact lenses are covered up to $150.
Health insurance
Ninja offers different plan options for our employees depending on their needs, both providing comprehensive coverage. We sponsor 80% of all employee premiums.
Life insurance
Financial & Retirement
401(K)
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development
Job training & conferences
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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