Jobs at NinjaOne

Provides technical pre-sales and post-sales support for NinjaOne customers in the LATAM region. Delivers product presentations, supports implementation, troubleshoots Windows environments, responds to tickets, partners with sales and account management, and collaborates with engineering and product teams to resolve issues. Requires English plus Spanish or Portuguese fluency and a hybrid schedule in Austin or Tampa.

Researches prospects, conducts cold-call, email, and social outreach, educates and qualifies leads, and schedules demos for Account Executives. Maintains accurate CRM records, tracks opportunities, meets call and quota targets, monitors market and competitive activity, and communicates the value of IT management software to prospects.

Leads and scales NinjaOne’s North American Channel Account Manager and Channel SDR teams. Owns channel revenue, pipeline, forecasting, partner business plans, co-selling, enablement, demand generation, and operational execution. Coaches team members, manages performance and escalations, develops partner relationships, identifies expansion opportunities, and provides partner insights to cross-functional leadership. The role is hybrid in Austin, Texas and requires strong channel sales expertise, operational judgment, and people leadership.

The Account Executive manages qualified small and mid-market customer-base opportunities, focusing on cross-sell and upsell revenue. Responsibilities include territory planning, discovery, product demonstrations, presentations, pricing, negotiations, forecasting in Salesforce, pipeline management, and closing sales. The role requires consistent quota achievement, B2B SaaS sales experience, strong communication, technical demo capability, and the ability to build client credibility.

Owns day-to-day administration, monitoring, governance, integrations, data quality, and QA across the marketing technology stack. Manages Pardot, Salesforce, ABM, analytics, middleware, APIs, tracking infrastructure, permissions, workflows, vendor releases, and system audits. Maintains integration standards, UTM taxonomy, attribution tracking, and regression testing. Evaluates new tools, reduces technical debt, and uses AI-assisted workflows to improve operational efficiency. The role is hybrid in Austin, with limited remote eligibility in specified U.S. states.

Account Executive responsible for closing qualified SMB and mid-market SaaS opportunities. Duties include qualifying accounts, managing sales cycles, conducting discovery calls, presentations, and product demos, negotiating terms, forecasting opportunities in Salesforce, and meeting monthly quotas. Requires 2+ years of B2B SaaS sales experience, preferably selling IT operations software, along with strong communication, business acumen, technical demonstration, relationship-building, and closing skills.

Connect with existing customers, educate clients, qualify leads, and build relationships with stakeholders ranging from support agents to CISOs. The role requires consultative outbound phone skills, objection handling, accurate Salesforce documentation, opportunity forecasting, and consistent achievement of call or call-time targets. Candidates should be energetic, organized, detail-oriented, technologically proficient, able to multitask, and comfortable working independently in an international environment.

Own a portfolio of past-due and renewal accounts across the collections lifecycle. Drive payment recovery, manage renewals, identify churn risks, resolve billing issues, and lead customer conversations while protecting relationships. Collaborate with Finance, Sales, and Customer Success, maintain Salesforce records, track portfolio KPIs, follow SLA-driven outreach cadences, and improve collections and renewal processes.

Leads architecture and technical direction for scalable, high-availability software services. Owns complex, multi-team initiatives, makes autonomous technical decisions, partners cross-functionally, mentors engineers, establishes standards, and advocates for quality. The role develops mission-critical systems supporting millions of endpoints and requires deep Java expertise, scalable system design, API development, relational databases, and strong testing practices.

Build scalable, API-first platform capabilities through manifest-driven development. Develop Java and Kotlin backend services and Python workers for third-party integrations, collaborate across engineering teams, participate in architecture reviews, and troubleshoot production systems using logs, metrics, and traces. The role requires expertise in highly scalable systems, object-oriented design, REST services, relational databases, responsive messaging, caching, and software quality practices.

Develop and scale Java and Kotlin backend services powering vulnerability detection, CVE correlation, risk prioritization, and remediation workflows across millions of endpoints. Design high-availability distributed systems, implement scalable data structures and APIs, contribute production code, and uphold rigorous testing and quality standards. Collaborate with product and detection teams to improve vulnerability remediation speed.

Leads development and architecture of scalable Java software for NinjaOne’s endpoint management platform. Designs high-availability systems, addresses large-scale datastore performance and data-volume challenges, contributes to APIs and platform improvements, drives quality practices, owns technical initiatives, collaborates cross-functionally, and mentors junior engineers.

Design and implement scalable backup software for endpoints, servers, and cloud applications. Develop Java and Kotlin services, optimize databases and queries, debug production systems, and resolve distributed-system performance issues. Contribute code, reviews, architecture discussions, documentation, and cross-team reliability initiatives. Mentor engineers and help deliver resilient products operating at large scale.

Develop and architect a cross-platform C++ endpoint patching agent for Windows, macOS, and Linux. Responsibilities include code reviews, mentoring engineers, improving development processes, collaborating across patching teams, and translating product needs into resilient technical designs. The role involves system-level APIs, patch installation and rollback logic, embedded databases, and client-server integration.

Lead development and architecture of highly scalable Java services supporting NinjaOne’s third-party patching catalog. Design high-availability systems, solve complex scalability and system-design challenges, improve quality and performance, collaborate cross-functionally, mentor engineers, and own technical initiatives. The role requires expertise in Java, RESTful APIs, Spring, relational databases, caching, asynchronous application design, and large-scale cloud systems.

Develop and test systems-level C++ software that defines and enforces endpoint behavior. Initially, the engineer will own testing infrastructure and coverage for two active projects, then contribute to feature development. The role requires strong C++ fundamentals, automated testing experience, and interest in operating-system concepts such as processes, file systems, services, and APIs. Work includes learning unfamiliar systems, collaborating effectively, and supporting reliable endpoint security and management capabilities.

Design and scale lakehouse architecture, including Bronze, Silver, and Gold data layers. Build reliable streaming and batch pipelines with Kafka, Spark, and Airflow; manage Iceberg, Delta, and Hudi table formats; optimize Trino, Starburst, and Databricks queries; and improve platform reliability, data quality, and performance. Collaborate with data scientists, analysts, and product teams to deliver scalable data platform solutions.

Lead development of scalable Java software for endpoint management and IT operations. Design high-availability systems, influence architecture, solve complex scalability challenges, improve quality practices, collaborate cross-functionally, mentor engineers, and own technical initiatives supporting millions of endpoints and servers.

Own the vision, roadmap, prioritization, and delivery of NinjaOne’s core endpoint management capabilities, including automations, policies, agents, configurations, and dashboards. Collaborate with engineering, design, support, customers, and MSPs to define requirements, workflows, and product improvements. Use customer feedback and usage data to guide decisions, ensure platform cohesion, and deliver scalable solutions for IT teams managing endpoints.

Develop and architect scalable Java software for NinjaOne’s endpoint management platform. The role involves building high-availability services, leading technical initiatives, making architectural decisions, improving quality practices, collaborating cross-functionally, mentoring engineers, and addressing scalability, performance, and technical debt challenges.