Office Operations Generalist

We’re looking for an Office Operations Generalist to join Procore’s Building Operations team and support employees and day-to-day operations at our Austin office. In this role, you’ll help create a welcoming, organized, and well-functioning workplace by managing office services, supporting facilities needs, and providing exceptional internal customer service. The primary goal of this role is to ensure a smooth, positive office experience for employees, guests, and partners.

As an Office Operations Generalist, you’ll partner closely with the Building Operations team and internal stakeholders across Procore to support office operations, events, and facilities needs. You’ll use your organizational skills, proactive mindset, and customer-first approach to keep the office running efficiently. If you enjoy variety, thrive in a fast-paced environment, and take pride in creating great workplace experiences, this is a great opportunity to make an immediate impact.

This position reports into the Building Operations team and will be based in our Austin office.

• Maintain appropriate levels of food, kitchen, and office supply inventory for the Austin office.

• Perform daily cleaning and upkeep of kitchens, conference rooms, and shared spaces.

• Support internal events through setup and teardown.

• Register, greet, and assist visitors, ensuring a positive first impression.

• Manage the office ticketing system by responding to, prioritizing, and routing incoming requests.

• Stay informed on team activities, meetings, visitors, and deliveries.

• Assist with facilities-related tasks and requests as needed.

• Communicate regularly with Office Operations team members via email and Slack.

• Partner with other departments on operations-related projects as needed.

• Previous experience working in a professional office or operations environment.

• Strong written and verbal communication skills across email, phone, and in person.

• Proven ability to multitask, prioritize, and stay organized in a dynamic environment.

• Customer service mindset with the ability to interact professionally with guests, employees, and executives.

• Proficiency in Microsoft Office and Google Workspace applications.

• High level of discretion and respect for confidential information.

• Strong commitment to customer service, employee experience, and company growth.

• Ability to lift up to 50 lbs as required.

Base Pay Range:

This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.