Assist clients with account questions, provide technical support, document interactions, and collaborate within an office team in a structured environment.
About the Opportunity
We are hiring Technical Support Representatives to join a new in-office team in San Marcos, TX. This role is ideal for candidates who enjoy helping others, prefer a structured office environment, and are looking for a steady, full-time position with competitive pay.
This is not a remote or hybrid role — candidates must be able to work on-site daily.
What You’ll Be Doing
- Assist clients with questions related to their accounts or services
- Provide clear, professional, and accurate support
- Follow established procedures and document interactions as required
- Work as part of a collaborative, fast-paced office team
Specific responsibilities and system training details will be shared during the interview process.
Schedule
- Monday–Saturday schedule
What We’re Looking For
- Strong communication and technical support skills
- Comfortable working full-time in an office environment
- Ability to learn new systems and processes
- Reliability, punctuality, and attention to detail
- Experience in client service, healthcare, insurance, or billing is a plus, but not required at this time
Why Apply
- $16/hour starting pay
- Full-time, in-office stability
- Training provided
Ready to Apply?
If you’re looking for a full-time, in-office opportunity in San Marcos with competitive pay and room to grow, apply today. Qualified candidates will be contacted as details are finalized.
- Exact hours and start date will be confirmed during interviews
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
OneSupport Austin, Texas, USA Office
Austin, United States
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What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
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- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
