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Applied Materials

Operations and Customer Quality Engineer II - (E2)

Posted 20 Days Ago
Be an Early Applicant
In-Office
Austin, TX, USA
79K-108K Annually
Mid level
In-Office
Austin, TX, USA
79K-108K Annually
Mid level
The Operations and Customer Quality Engineer II is responsible for developing and applying quality standards, conducting tests, handling corrective actions, and collaborating with cross-functional teams to enhance product quality and customer satisfaction.
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Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Salary:

$78,500.00 - $108,000.00

Location:

Austin,TX

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits

Key Responsibilities

  • CSMG Organization Quality
  • Develops and applies quality standards in accordance with company and customer requirements. Develops and conducts related tests.
  • Perform corrective action activities with assistance from others document all corrective action activities.
  • Develops and uses procedures.  Prepares documentation for inspection/ testing procedures. Recommends corrective action for procedural, product, or process deficiencies.
  • Utilizes drawings, specifications, industry standards, and sketches, adapting inspection measuring devices and procedures when necessary. Read and interpret technical drawings and specification requirements.
  • Facilitate basic/local reviews with the support of senior team members. Gather solutions to quality issues with minimal supervision.
  • Understand the field issue that needs to be closed Identify and implement corrective actions with support from others.
  • Reduces qualification cycle time and cost while still meeting quality performance requirements.
  • Requirements

  • Relevant experiences in Applied Materials Mfg. Quality, Engineering, NPI Mfg. Engineering, Operations, IOMS review, NCM, QN processing.
  • Ability to manage multiple projects and adhere to structured timelines.
  • Ability to support different time zone when required.
  • Excellent communication and interpersonal skills.
  • Ability to communicate with cross functional teams, in different time zones, in different countries and cultures.
  • Ad-hoc travel when necessary 10-20%.

Functional Knowledge

  • Solving complex problems.
  • Developing judgment calls based on limited information.
  • Leading functional tasks and tactical projects.
  • Mindset on improving products, processes, and customer satisfaction.

Business Expertise

  • Understands basic business processes and how daily activities contribute to operational and customer outcomes. Demonstrates the ability to follow established procedures, apply best practices, and collaborate with cross‑functional partners to support continuous improvement efforts. Maintain efficient workflow execution and issue resolution.

Leadership

  • Experience leading small teams and serving as the primary point of contact for cross‑functional groups. Demonstrated ability to represent the team effectively across internal and external stakeholders.

Problem Solving

  • Solves problems in multi-facet situations; analyzes possible solutions using technical experience, data analysis, multi-input sources and judgment.

Impact

  • Impacts quality of own work and the work of others on the team; works within guidelines and policies with honesty and integrity.

Interpersonal Skills

  • Explains complex information to others in straightforward situations.

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 10% of the Time

Relocation Eligible:

No

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at [email protected], or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Top Skills

Engineering
Manufacturing
Process Improvement
Quality Standards
Testing Procedures

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