ICF
Operations Specialist - Grants Management, Victims Services Portfolio (REMOTE ROLE)
About the Role
ICF is seeking a detail-oriented Operations Specialist to support projects focused on grants financial management for justice organizations, including criminal justice, juvenile justice, and victim services. In this role, you will help deliver training and technical assistance (TTA) on behalf of the Office of Justice Programs (OJP), ensuring smooth operations and exceptional client service.
The Operations Specialist will provide support for training and technical assistance (TTA) activities, including responding to field requests for TTA, maintaining a clearinghouse of current and relevant organizational financial management and grants management materials, supporting webinars as needed, conducting grantee outreach, providing project infrastructure and administrative support, and providing logistics support for TTA and meetings.
Location: Remote
Key Responsibilities
- Respond to grantee requests for TTA via phone and email.
- Support virtual TTA sessions and webinars, including logistics and coordination.
- Draft outreach materials such as correspondence and e-blasts.
- Maintain and update project Standard Operating Procedures (SOPs) and templates.
- Manage project dashboards and SharePoint portals.
- Monitor deliverables and ensure compliance with SOPs for quality control.
- Provide logistics support for meetings and TTA activities.
- Collect and compile data for project reports.
- Prepare consultant agreements and process expense vouchers.
- Perform additional administrative and operational tasks as needed.
Minimum qualifications
- Bachelor's degree from an accredited institution.
- Minimum 3 years in coordinating complex projects.
- US citizenship required by federal government contract.
- This position requires a Public Trust security clearance. Applicants will be subject to a government security investigation to obtain clearance prior to the start date.
Preferred Skills
- Knowledge of training and technical assistance provision.
- Strong organizational skills with the ability to manage timelines and collaborate across teams.
- Ability to work under pressure and handle multiple tasks accurately.
- Excellent writing and proofreading skills with attention to detail.
- Proficiency in MS Office Suite (Word, PowerPoint, Outlook, Excel).
- Familiarity with victim services and victims’ rights.
- Experience with virtual learning platforms and webinar tools.
- Knowledge of meeting and conference logistics.
- Familiarity with email marketing platforms (e.g., GOV Delivery).
- Ability to thrive in a fast-paced environment managing multiple projects.
- Experience with tools such as Smartsheet, Salesforce, Microsoft Teams, Webex, and Zoom.
Additional Attributes
- Strong verbal and written communication skills.
- Professional demeanor and interpersonal effectiveness.
- Ability to work independently and as part of a team.
- Exceptional attention to detail and organizational skills.
- Comfortable engaging with internal staff, clients, grantees, and vendors.
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Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$38,020.00 - $64,634.00Nationwide Remote Office (US99)Top Skills
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