Operations Specialist (Margin)

WHO WE ARE

Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers. 

Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. As a global organization, we have offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila.

If you are seeking a fast-paced and entrepreneurial environment where you'll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you. 

AFS has received a number of prestigious industry awards, including:

• 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards

• 2021 Most Innovative Companies - presented by Fast Company

• 2021 Best API & Best Trading Technology - presented by Global Fintech Awards

ABOUT THIS ROLE

The Operations Specialist (Margin) will assist in the comprehensive review and oversight of FINRA Rule 4210, and associated regulatory requirements, as applicable to all accounts held by Apex Clearing Corporation. Responsibilities will be to ensure all aspects of Rule 4210 are adhered. This includes products such as broker dealer margin, portfolio margin, extended settlements, Derivatives, and Prime Brokerage and requires working with both Operations and technology to ensure compliance front to back. The candidate may also be required to assist with vetting new regulatory requirements, new products and ensuring operational compliance with regulatory requirements and the proper monitoring of margin processes. This may include the documentation of all processes subject to FINRA Rule 4210 and identification of the controls and reporting to evidence operational compliance.

The role requires a thorough understanding of Margin rules and practices. We are looking for a proactive, responsible, customer service focused and dedicated individual that is able to work and communicate effectively in a high volume, fast paced environment. Individual must have strong written and communication skills and the ability to provide customer service to internal and external clients. Individual must have the ability to liaise with all areas of the firm including Operations, Compliance, Sales, IT, and Trading staff. The candidate may be required to work closely with management, operations and project teams on the implementation of new rules and a margin calculation, reporting, and workflow system. The successful candidate must demonstrate the highest professional behavior, drive, commitment, strong business and technical expertise, superior product knowledge and understanding of processing and regulatory requirements.  

Duties/Responsibilities

• Ensure compliance with FINRA Rule 4210 and department procedures across all accounts.

• Ability to respond and assist with both internal and external inquiries with a friendly approach.  

• Review and approval internal and external requests for transfers and distributions of cash and/or securities.

• Will be required to quickly and accurately calculate margin equity and excess amounts. 

• Review, approve and set limits as needed for Portfolio Margin and Primary/Secondary account relationships.

• Work collaboratively with other departments including Risk, Compliance, Technology, Legal, Finance, and Banking.

• Ensure deadlines are met and deliverables are of a high standard.

• Display enthusiasm and self-motivation to overcome obstacles and demonstrate a positive approach in the face of difficulty while encouraging the same approach in others.

• Drive continuous improvement within the department.

• Work with management as needed to analyze and document current state procedures and drive future state requirements, while documenting the process.

• Other duties as assigned

Education and/or Experience

• Bachelor’s Degree or equivalent business experience

• 2+ years of experience with retail client margin calls preferred

• Experience with retail client margin calls and portfolio margin calls, preferred

• FINRA SIE and Series 7 License required (or willingness to obtain)

Required Skills/Abilities

• Ability to stay organized while performing analysis and solving problems in a fast-paced environment

• Exceptional attention to detail

• Strong verbal and written communication skills

• Knowledge and understanding of equities and options

• Knowledge of complex options strategies, preferred

• Familiarity with Regulation T and Rule 4210

• Proficiency in Microsoft Office products and/or Excel, SQL, or query writing

• Strong product knowledge, preferred

• Experience with Claude AI and ability to use Python is a plus

Work Environment

• This job operates in a hybrid, office environment 3 days per week.

#operations #associate #full-time #LI-SG1 #APEX

​Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Rewards

We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS, we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.

EEO Statement

Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.

Disability Statement

Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.