Overview

VidMob is the world’s leading platform for Intelligent Creative that provides an end-to-end solution to help brands improve their marketing results by unifying creative and data.

Description

The Implementation Manager is responsible for collaborating cross-functionally with sales, strategic
client management, product and client enablement to help successfully land and onboard new
clients to the VidMob platform. Your day will be focused on providing pre-sales support through
platform demonstrations to clients, and leveraging your platform and industry expertise to get
clients up and running quickly.

Responsibilities 

• Deliver product demonstrations, tailored as needed to prospective clients
• Create a technical evaluation stage of the sales process and ensure proper technical
  discovery is performed prior to sale
• Technical POV support on RFPs and custom client solutions
• Consult with potential clients -- CMOs, marketing specialists, performance marketers
  and others with a varying range of technical expertise -- to understand needs and high
  level requirements
• Guide clients through technical setup, including strategic oversight and troubleshooting
• Identify and implement process and delivery enhancements to continually improve client
  onboarding
• Work cross-functionally with client enablement, product & engineering teams to
  continually improve the client onboarding experience, surfacing & prioritizing client
  feedback & identifying scalable solutions.
• Develop and maintain strong understanding of current offerings and product roadmap
• Provide product/service advice and technical guidance to the sales and delivery teams
• Identify trends and translate into knowledge-sharing and subject matter expertise
  internally
• Be a positive contributor to the VidMob community and culture: participating in our
  commitment to giving back through VidMob Gives, positively problem-solving and
  collaborating to build a better company, and upholding the belief that our diverse human
  capital is our most precious asset

Qualifications

• 4+ years’ experience working for a SaaS company, ideally in advertising, media or
  marketing industries
• A strong understanding of marketers’ business challenges
• Experience working cross-functionally with product & engineering, sales and client
  management
• Ability to consult varying levels of client stakeholders from CMOs to Marketing
  Specialists
• A knack for translating technical information into digestible pieces
• A desire to understand business challenges and find solutions
• Experience in sales engineering and/or client onboarding at a product company
• An optimistic realist who can appropriately set expectations and ensure a seamless
  bridge between the sale and execution

About VidMob

VidMob is the only company in the world to receive a certified creative marketing partner badge from every major social and digital platform. A portion of every dollar VidMob receives is used to fund pro bono creative services for non-profits through its 501(c)(3) VidMob Gives. Most recently, the company was included in Inc. magazine's annual list of the Best Workplaces for 2020.

Learn more about VidMob at www.vidmob.com and VidMob Gives at vidmob.gives.