To apply, email [email protected] with your resume, your portfolio, and why you’d love to help us change the face of healthcare. Please use the subject line: “Apply – Senior Account Manager- BuiltIn Austin”
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

What we’re about:

You will enjoy working with some of the best and brightest, while conquering new challenges and expanding your skill set. As a member of a small but rapidly growing team, you will have opportunities for growth and advancement, leadership, and learning all aspects of the business. b.well team members never work in a box. 

You will also enjoy a fun, collaborative, and exciting culture that is fully immersed in both the health and tech communities. We work hard for our mission and are compensated accordingly. We offer competitive salaries, 401(k), and medical, dental, and vision insurance.

What you’ll do:

The Senior Account Executive reports to the Vice President of Operations and Customer Success and is responsible for the success of clients from implementation throughout the entirety of their life cycle as a b.well customer. 

  • Influence key stakeholders at all levels of the client organization, including executives and C-level

  • Function as a thought partner to executives, strategically guiding them in developing their digital strategies

  • Lead quarterly strategic meetings with client leadership to discuss project roadmap and KPIs, such as enrollment, engagement, closing care gaps, and ROI

  • Build and maintain strong, long-lasting client relationships by creating and operationalizing a client success plan in conjunction with the client’s decision makers and executives

  • Leverage data to create customized client programs that drive outcomes and ROI

  • Provide population insights to clients and demonstrate KPI and ROI success through robust reporting and analytics 

  • Gauge client engagement scope and provide feedback regarding product and service improvements

  • Operate as the lead point of contact for any and all matters specific to your accounts

  • Manage the client launch process, provide training and ensure successful population configuration and achievement of agreed launch schedule

  • Lead appropriate, recurring client-facing meetings and continuous communication. 

  • Liaise between cross-functional internal teams to improve the entire customer experience. This includes sales and marketing, design, data engineering, and product development teams.

  • Develop onboarding and retention strategies on a per-client basis

  • Safeguard sensitive data by following policies and training concerning your security and privacy responsibilities" per HiTrust. 

Notches in your belt:

  • MA/MS degree or equivalent work experience in a healthcare setting
  • Minimum 7 years of experience in Customer Success, Account Management, or Business Development within a hospital or health system, a health insurers, or in a consulting firm or health technology company that partners with health systems or health insurers

  • Proven ability to juggle multiple projects while maintaining sharp attention to detail

  • Ability to create structure in ambiguous situations and design effective processes

  • Strong leadership skills, including experience working with colleagues in different functional areas to effectively serve clients

  • Experience using BI tools such as Periscope

  • Demonstrated skills in client relations, executive presentations, and cross functional project management

  • Strong desire to work in a close team/collaborative setting

  • Strong verbal and written communication skills

  • Strong presentation skills and business acumen

  • Solid experience with MS Office and G Suite

  • Flexibility to respond to rapidly changing client needs while multitasking and working in a fast-paced environment

  • Have a desire to innovate and improve medical care

Read Full Job Description
To apply, email [email protected] with your resume, your portfolio, and why you’d love to help us change the face of healthcare. Please use the subject line: “Apply – Senior Account Manager- BuiltIn Austin”
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • SparkFrameworks
    • AWS Frameworks
    • KubernetesFrameworks
    • TerraformFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SalesforceCRM
    • MailChimpEmail

Location

We are conveniently located in North Austin, but currently, all work remotely (sometimes in our pajamas).

An Insider's view of b.well Connected Health

What is your vision for the company?

The US healthcare system has failed to create a modern digital experience that consumers expect from every service they interact with today. Our mission is to digitally empower every individual to own and understand their health data, make informed decisions on improving their health, and drive transparency into the ecosystem.

Philips

Chief Innovation & Strategy Officer

What are b.well Connected Health Perks + Benefits

b.well Connected Health Benefits Overview

You will enjoy working with some of the best and brightest, while conquering new challenges and expanding your skill set. As a member of a small but rapidly growing team, you will have opportunities for growth and advancement, leadership, and learning all aspects of the business. b.well team members never work in a box.

We work hard for our mission and are compensated accordingly. We offer competitive salaries, 401(k), and medical, dental, and vision insurance (with majority of cost covered by b.well). Flexible time off, community service involvement, access to our b.well app and headspace app. All employees are issued company purchased MacBooks.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Our CEO, Kristen is committed to diversity at b.well. She wants a diverse team to build and support our product for the consumers.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Disability Insurance
Disability insurance covers 60% of annual salary up to monthly maximum payout.
Dental Benefits
Our dental plan has a zero premium to the employees, we offer a PPO plan administered by MetLife. This plan has a $25 annual in and out of network deductible for an individual and $75 for a family.
Vision Benefits
The vision benefits plan covers 100% for annual eye exams.
Health Insurance Benefits
b.well offers health insurance with CareFirst.
Life Insurance
Wellness Programs
We provide our b.well app and headspace app for free.
Retirement & Stock Options Benefits
401(K)
b.well offers a 401K plan with Guideline.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of paid parental leave for the primary caretaker. b.well also provides 6 weeks of paid paternity for the secondary caretaker.
Flexible Work Schedule
b.well provides employees with a flexible work schedule to support your lifestyle.
Remote Work Program
b.well offers flexible remote working.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
b.well wants you to be you, casual dress included.
Stocked Kitchen
b.well wants you to be happy while you work, happiness can be in the form of free snacks and drinks. We provide what our employees snacks and drinks that provide a healthy lifestyle.
Some Meals Provided
Happy Hours
Happy hours are hosted At team's discretion.
Professional Development Benefits
Diversity Program
Lunch and learns
b.well hosts lunch and learn meetings on occasion.
Promote from within
More Jobs at b.well Connected Health7 open jobs
All Jobs
Dev + Engineer
Operations
Project Mgmt
To apply, email [email protected] with your resume, your portfolio, and why you’d love to help us change the face of healthcare. Please use the subject line: “Apply – Senior Account Manager- BuiltIn Austin”
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView b.well Connected Health's full profileSee more b.well Connected Health jobs