Senior Sales Operations Analyst

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Bazaarvoice is looking for an experienced Sales Operations Analyst to join our Sales Operations team. In this role, you will be responsible for guiding sales and leadership in decision making and sales strategy by analyzing sales trends and bringing insights. We are looking for individuals who have a passion for driving key objectives for the business and turn data-driven insights into actions. This role will require collaboration across multiple functional teams in the business to roll out new improvement processes. In this position you will have the opportunity to balance strategic planning along with tactical execution. 

Responsibilities:

  • Manage multiple concurrent projects and initiate, drive projects to completion with minimal guidance and with collaboration across multiple teams.
  • You thrive in problem solving. You have the insight to identify problems, address a problem, and collaboratively develop a solution
  • Develop and maintain sales analytics reports and dashboards to provide actionable insights that support data-driven decision-making for the sales and executive leadership teams.
  • Synthesize analyses into compelling presentations and effectively communicate findings on key trends, insights, and implications while aligning stakeholders on action plans
  • Identify & implement new processes and improvement opportunities to maximize Sales Operations and Sales Teams productivity
  • You can work on your own to solve a problem, but also can collaborate with others and value their perspectives as other perspectives lead to better solutions

Qualifications and Attributes:

  • 3+ years in an Operations, preferably in Sales Operations at a SaaS company
  • Proactive, entrepreneurial, go-getter spirit
  • Energized by a fast-paced, collaborative environment
  • Self-motivated with outstanding communication skills (written & verbal) and strong desire to get things done and demonstrate urgency with small & big initiatives
  • Ability to leverage communication and interpersonal skills to build relationships, be persuasive and persistent at all levels of the organization
  • High-level attention to detail, accuracy and organizational skills
  • Effective problem solver and comfortable with the requirement to multi-task
  • Clear, strategic thinker with vision, with the ability to execute on priorities
  • Experience in data visualizations and building scalable reporting tools.
  • Advanced knowledge of Excel and PowerPoint, Outlook)
  • Experience with Salesforce.com
  • Experience with Tableau preferred
  • Prefer Austin based candidate, but will consider remote

About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. For more information, visit www.bazaarvoice.com.

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Location

10901 Stonelake Blvd., Austin, TX 78759

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