Organizational Change Management Lead

Essential Responsibilities: 

• Develop and implement change management strategies and plans to support change initiatives 

• Own and maintain an integrated change plan aligned to the program roadmap (e.g., releases/waves), including dependencies, key milestones, and change governance cadence 

• Partner with program leadership and workstreams on release readiness and cutover readiness by defining change readiness criteria and ensuring change activities are complete prior to go-live 

• Identify change impacts and business criteria to support each change impact to ensure all aspects of the change are considered and solved 

• Identify key stakeholders and conduct stakeholder analysis to understand concerns, motivations, influence, and engagement needs 

• Identify and address resistance to change, and develop strategies to mitigate risks 

• Develop workstream specific content for communications to ensure understanding of and buy-in for the change 

• Partner with the Enterprise Change communications team by providing value-stream/workstream inputs, validating messaging, and enabling leader and manager cascades to stakeholders 

• Collaborate with training teams to design and deliver targeted training programs for impacted employees 

• Customize training materials to address specific needs and learning preferences 

• Build and maintain strong relationships with stakeholders across all levels of the organization and foster a positive change culture within the organization 

• Establish a network of change champions to drive change and provide guidance and support to empower them in their roles 

• Provide guidance and support to leaders to help facilitate successful change adoption 

• Develop leader/manager enablement (e.g., toolkits, talking points, FAQs, stakeholder conversation guides) to reinforce adoption and equip leaders to manage change locally 

• Act as a liaison between project teams, senior leadership, and employees to ensure alignment and communication of change initiatives 

• Define and track change insights (e.g., change impact, readiness, adoption, and effectiveness) using agreed KPIs; use findings to drive targeted interventions and continuous improvement 

• Lead post-go-live reinforcement by partnering in hypercare, capturing feedback, monitoring adoption and performance signals, and driving targeted action plans to sustain change 

• Align change plans and deliverables to the Enterprise Change Management standards, metrics, and best practices established for the program 

• Serve as a subject matter expert on change management best practices and methodologies 

Other Responsibilities: 

• Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs 

Required Qualifications: 

• Bachelor's degree in a relevant field with a focus on human resources, change management, project management or business management 

• Minimum of 5 years of change management and/or transformation experience and/or equivalent discipline 

• Proven experience in successfully leading change initiatives, preferably in transformational or organizational change settings 

• Strong understanding of change management principles, methodologies, tools, and best practices 

• Excellent written and verbal communication skills and the ability to communicate clearly and effectively with all levels of the organization, including listening to others and accepting and providing feedback 

• Ability to influence and collaborate with stakeholders at all levels of the organization 

• Strong planning and organizational skills 

• Understanding of O2C (Order Management & Credit-to-Cash), GTC, and Treasury streams and processes; ability to translate process impacts into change and adoption activities 

Preferred Qualifications: 

• Masters in Business Administration, or related field, with a focus on human resources or change management 

• Certification in change management (e.g. Prosci, CCMP) 

• Experience supporting ERP transformations (SAP S/4HANA preferred), ideally within  O2C (Order Management & Credit-to-Cash), GTC (Global Trade Compliance), and Treasury process areas. 

• Experience driving large-scale transformation projects with the ability to inspire and motivate others, build consensus, and effectively lead cross-functional teams 

• Experience in semiconductor industry 

Soft Skills: 

• Ability to work collaboratively with cross-functional teams, project managers, and other stakeholders 

• High level of emotional intelligence to understand and empathize with the concerns and perspectives of employees impacted by the changes 

• Ability to be resilient and flexible during changing circumstances and priorities 

• Strong interpersonal skills and is people oriented, trusted, and transparent