Partner Channel and Development Director

Primary Responsibilities:

• Manage daily communications and tactical execution with assigned partners, ensuring alignment of goals, timelines, and deliverables 

• Drive partner performance and hold partners accountable for pipeline development, lead generation, and revenue contributions 

• Support the development and growth of the partner ecosystem through structured enablement programs, onboarding and ongoing relationship management 

• Collaborate cross-functionally with sales, marketing, product, customer success, and operations to align on partner strategies, initiatives and drive joint execution 

• Track and manage multiple partner-related projects, joint campaigns, and performance against KPIs holding partners accountable for deliverables, pipeline development, and revenue goals 

• Assist with the execution of partner business plans, QBRs, co-selling motions, reporting, strategic planning sessions and partner-facing events to accelerate go-to-market execution 

• Drive partner engagement through regular touchpoints, training, and shared performance metrics 

• Ensure accurate, detailed partner plans, CRM records, and regular reporting on partner activities and pipeline status 

• Identify opportunities to optimize the partner’s experience and recommend enhancements to program processes, tools, or collateral 

Qualifications:

• 5+ years in channel or partner management, preferably in a SaaS environment 

• Proven success to manage multiple partners, business development, enablement, onboarding and competing priorities with strong organizational skills 

• Strong organizational skills and the ability to manage multiple initiatives and timelines 

• Excellent communication, collaboration, and relationship management skills 

• Proven capability to drive sales performance and exceed revenue targets through partner channels  

• A team player who works well across functions and holds external stakeholders accountable while maintaining positive partnerships 

• Strong problem-solving abilities and attention to detail 

• Experience working cross-functionally with internal teams to align and execute on partner goals 

• Proficient in CRM tools (e.g., Salesforce), and project management tools 

• An opportunity to work in a values-driven, performance oriented, dynamic and growth focused culture
• We support a remote working environment with a one-time home office allowance and subsidized monthly internet allowance
• Competitive health benefits, dental plans, and retirement savings plan (RRSP, 401K plan etc.)
• Annual fitness allowance
• Mental health support provided through access to Calm Premium meditation app and access to Talkspace
• Access to learning tools & platforms, internal training programs, annual training allowance and certifications (if applicable), and High Talent Programs