Partner Technical Enablement Manager

Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs.

Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here.

As a Partner Technical Enablement Manager at Superhuman, you will be the technical backbone of our partner ecosystem, combining enablement strategy, solution expertise, and hands-on guidance to accelerate partner success and drive product adoption. This role extends far beyond training — senior enablement leaders shape how partners position, implement, and support Superhuman at scale, and serve as trusted advisors on how to maximize value for joint customers.

You will design and deliver high-impact enablement programs, develop repeatable frameworks and assets that make partners self-sufficient, and translate Superhuman’s capabilities into clear, actionable solutions.

Collaborating closely with partnerships, sales, product, and enablement, you will ensure Superhuman is represented with depth, clarity, and consistency across our partner network, empowering partners to confidently sell, deploy, and support Superhuman.

In this role, you will:

• Develop technical enablement assets, certification programs, and playbooks that equip partners (resellers, MSPs, SIs) to sell, implement, and support our products effectively.

• Design, launch, and maintain partner-facing learning paths, knowledge bases, and resource hubs that support onboarding, solution deployment, and ongoing technical proficiency.

• Partner cross-functionally with Product, Engineering, Sales, and Partner teams to define how technical content is created, validated, distributed, and improved.

• Own partner enablement program planning, execution, and reporting, including tracking partner readiness, certification progress, and impact on partner-driven revenue.

• Lead and deliver technical onboarding, workshops, and hands-on training (demos, PoCs, labs) to accelerate partner ramp and solution adoption.

• Serve as a technical subject matter expert supporting partners in pre-sales (RFPs, demos, architectures) and early-stage implementations.

• Propose and drive scalable approaches to partner enablement (e.g., virtual labs, self-serve training, AI-assisted learning), iterating based on partner feedback and performance data.

• Drive alignment across internal and external stakeholders on program updates, technical changes, and enablement strategy.

• Act as a strategic advisor to Product, PMM, and Partner leaders, ensuring technical enablement stays tightly coupled to product roadmaps and partner GTM motions.

• Measure adoption, retention, and effectiveness of partner enablement programs, continuously optimizing to improve partner capability, satisfaction, and revenue contribution.

• 3+ years of hands-on experience with relevant technologies (e.g., SaaS platforms, APIs, cloud infrastructure) and the ability to translate product capabilities into partner-facing technical guidance.

• 3+ years of experience in technical enablement, partner enablement, solutions engineering, or a related function within a SaaS or technology-driven company.

• Experience in a quota-carrying role (sales and/or customer success), ideally as a top performer.

• Proficiency with enablement tooling, specifically LMS and CMS platforms, to build scalable, tailored learning experiences.

• Eager to build foundations and grow a team of enablers who will scale programs aligned to business needs, while managing stakeholder priorities.

• Strong facilitation skills: prepares thoroughly, communicates clearly, manages time well, asks incisive questions, and creates a safe, engaging learning environment.

• Fluent in modern SaaS tech stacks, with the ability to streamline workflows and surface insights that improve performance and revenue outcomes.

• Able to define benchmarks and standards for measuring partner behaviors and performance.

• Demonstrated ability to work independently with minimal guidance, manage priorities across multiple products, and thrive in fast-paced, results-driven environments.

• Able to collaborate in person periodically (~2 weeks per quarter), traveling to team hubs, partner sites, or enablement events as needed.
  

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)

• Disability and life insurance options

• 401(k) and RRSP matching

• Paid parental leave

• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time

• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)

• Annual professional development budget and opportunities

Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. In Canada, all locations where we support employment are considered “Zone 1”.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.

United States:

Zone 1: $171,000 - $200,000/year USD

Zone 2: $154,000 - $193,000 /year USD

Canada:

Zone 1: $125,000 - $170,000 CAD/year CAD

For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information.

At Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).