Partnership Manager (PaM)

Role: Partnership Manager (PaM)

Employment Type: Full-time, nonexempt, commission-eligible

Location: 1954 Placentia Ave, Costa Mesa, California, 92627

This position may be hybrid or remote based on the employee’s distance from the designated office:

• 1–19 miles: Two days per week in the office, on Tuesdays and Wednesdays.

• 20–35 miles: One day per week in the office, on Wednesdays.

• 36–50 miles: One day per month in the office for the team meeting.

• 51+ miles: Fully remote.

Compensation Structure:

• Base Salary Range: $60,000 to $80,000

• Total OTE Range: $80,000 to $120,000
  

TalentPop is a fast-scaling, multi-eight-figure global E-Commerce enablement company supporting hundreds of high-growth brands with world-class talent and operational infrastructure. With a team of more than 2,500 people globally, we are building the future of work in the E-Commerce ecosystem.

We move fast. We think long-term. We operate at a high standard.

TalentPop is looking for a Partnership Manager to build and grow relationships with Agency and Technology Partners whose clients could benefit from TalentPop’s Customer Experience solutions.

This is a partnerships role with an SDR-style business-development component. At the beginning of the partnership process, you will identify prospective partners, conduct outbound outreach, open conversations, communicate TalentPop’s value, address initial questions or objections, and follow up consistently to create new partnership opportunities.

After establishing a partnership, you will own and nurture the relationship beyond the first meeting. You will keep partners informed about TalentPop’s services and latest developments, educate their client-facing teams, and ensure TalentPop remains top of mind when their clients need a Customer Experience solution.

The role combines new-partner development with long-term relationship management. It is not solely focused on booking meetings. The goal is to turn strong Agency and Technology Partner relationships into consistent, long-term referral opportunities while creating mutual value for TalentPop and its partners.

You will also manage the partnership pipeline in HubSpot, analyze activity and conversion data, test new strategies, support partnership reporting, and work cross-functionally with Sales, Customer Success, and Marketing.

• Build and maintain relationships with Agency and Technology Partners to create new business opportunities.

• Conduct targeted outreach to prospective partners and generate interest in working with TalentPop.

• Educate partners and their client-facing teams on TalentPop’s Customer Experience solutions and value proposition.

• Manage and optimize the partnership pipeline while maintaining accurate and current CRM records.

• Identify opportunities to increase partner engagement, lead generation, and mutual business growth.

• Collaborate with Sales, Customer Success, and Marketing to strengthen and expand partnerships.

• Represent TalentPop as a knowledgeable resource within the E-Commerce space.

• Research and identify prospective Agency and Technology Partners.

• Conduct outbound outreach, hold introductory conversations, and consistently follow up with prospective partners.

• Establish new partner relationships and explain how TalentPop’s services can benefit their clients.

• Foster and nurture existing partner relationships through regular communication, meetings, one-on-one conversations, and Lunch and Learns.

• Keep partners and their client-facing teams informed about TalentPop’s services, developments, and mutual opportunities.

• Utilize HubSpot CRM to track partnership activity, manage pipeline stages, document relationship status, and ensure timely follow-ups.

• Analyze partnership activity, pipeline generation, and conversion data to identify opportunities for improvement.

• Test and refine strategies based on daily, weekly, and monthly performance results.

• Collaborate with Sales and Customer Success to drive lead flow back to partners and add value to the partnership.

• Partner with Marketing to develop enablement materials for partners and their client-facing teams.

• Assist with creating and maintaining partnership reports for presentation to company leadership.

• Plan and support in-person partner events designed to generate incremental leads and increase TalentPop brand awareness.

• Travel for partner meetings, events, and team offsites as needed.

• Researching and contacting prospective Agency and Technology Partners

• Holding introductory calls and relationship-building meetings

• Following up with prospective and existing partners

• Meeting with partners’ client-facing teams

• Conducting Lunch and Learns or other educational sessions about TalentPop

• Updating HubSpot and reviewing partnership pipeline performance

• Coordinating partner lead flow with Sales and Customer Success

• Developing partner enablement materials with Marketing

• Preparing partnership reports and performance insights

• Planning or supporting partner events

• At least one year of experience in Partnerships, Sales, Business Development, or a comparable role

• Experience working for a SaaS or service-based company serving E-Commerce businesses

• Excellent written and verbal communication skills

• Strong relationship-building abilities

• Strong organizational and time-management skills, with the ability to manage multiple partnerships and priorities

• Resourceful and proactive, with the drive to open doors and create new opportunities

• Comfortable conducting outreach, initiating conversations, and maintaining consistent follow-up

• Strong interest in or experience with the E-Commerce industry

• Willingness to learn and continuously improve

• Partnerships or business-development experience within the E-Commerce ecosystem

• Experience working with Agency or Technology Partners

• Experience using HubSpot CRM

• Familiarity with marketing automation tools such as Zapier and HubSpot Automation

• A data-driven mindset and experience using analytics to evaluate and optimize performance

• Experience conducting presentations, Lunch and Learns, partner meetings, or similar events

• Experience creating partner enablement or sales materials

• Willingness and ability to travel up to 15% for partner meetings, events, and team offsites

The ideal candidate has experience working in the E-Commerce ecosystem, preferably from an agency or SaaS company perspective. You enjoy opening new doors and initiating conversations while also owning and growing relationships beyond the first meeting. You are responsive, reliable, organized, detail-oriented, and comfortable balancing business development with long-term partnership management.

You take initiative, communicate proactively, and can manage multiple responsibilities when needed. You are passionate about learning and motivated to use data to improve your strategy and results.

Google Workspace, HubSpot, Canva, Notion, Clay, Claude AI, ChatGPT, Gusto, Typeform, Ashby, Fathom, Webflow, Miro, 1Password, and other relevant tools.

• 🏖️ Unlimited PTO after 90 days of employment.

• 💻 Company MacBook and $300 home office stipend.

• 🏥 Comprehensive United health insurance, plus 100% company-covered dental and vision insurance through Humana.

• 💵 401(k) match: TalentPop will match 100% of the first 3% of your contribution, plus 50% of the next 2%. Employer matching contributions will not exceed 4% of your compensation. Employees are eligible after 90 days of employment.

• 🎉 Team events and international offsites.

• 🌞 Summer Fridays with shortened five-hour workdays on designated Fridays during the summer months to support work-life balance and flexibility.

• 🧘 Corporate Wellness Program with a choice between 24 Hour Fitness or ClassPass monthly credits, plus wellness workshops and mental health resources.

• 🎊 14 paid holidays in 2026: 11 regular holidays, one modified work-from-home day on Black Friday, and two half days on Christmas Eve and New Year's Eve, since both fall during the workweek. Eligibility for paid holidays begins on your start date.

• 🚀 Work alongside fast-growing E-Commerce brands.

• 🤝 Be a strategic partner to ambitious leaders.

• 💡 Join a collaborative, high-performance environment.

• 📈 Follow a clear growth path within TalentPop.

• 🪜 Operate at a high level and make a real impact.

Equal Opportunity Employer Statement & Compliance Notice

TalentPop is an Equal Opportunity Employer and is committed to fostering an inclusive, respectful, and equitable workplace environment for all applicants and team members.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, age, disability, medical condition, genetic information, marital status, military or veteran status, pregnancy, reproductive health decision-making, or any other characteristic protected by applicable federal, state, or local law.

TalentPop is committed to providing reasonable accommodations throughout the recruiting, hiring, and employment process for qualified individuals with disabilities and for sincerely held religious beliefs, practices, or observances, in accordance with applicable law. Applicants requiring accommodation may contact our team to request support during the application or interview process.

TalentPop is committed to maintaining compliant, ethical, and transparent hiring practices in alignment with applicable employment laws, anti-discrimination regulations, privacy requirements, and recruiting standards. We encourage candidates to carefully review each job posting for role-specific employment details, work authorization requirements, compensation information, benefits eligibility, and hiring structure disclosures.

By applying to a position through TalentPop, applicants acknowledge that recruitment activities, communications, and candidate information may be processed for legitimate hiring and evaluation purposes in accordance with applicable privacy and data protection laws.