People & Culture Coordinator

Who We Are

The Chartbeat People & Culture team is a small group of collaborative, hands-on, and empathetic “People” people, dedicated to providing our colleagues with an exceptional employee experience. We are hardworking and professional, but also fun and approachable. 

The People & Culture Coordinator will focus on providing administrative HR support to our internationally-based People & Culture team members, with the opportunity to learn core Human Resources competencies from an experienced, global team. 

Our ideal candidate has an interest in developing their career in Human Resources, particularly in the areas of payroll, benefits, and compliance.  We are looking for a personable, positive, and enthusiastic People professional who enjoys supporting an organization’s biggest asset, its people. Highly curious, empathetic self-starters will find many opportunities to grow their knowledge, experience, and careers at Chartbeat.

What You’ll Do

• Recruitment & On/Offboarding
• Support the new-hire onboarding process, by preparing new employee files, coordinating orientation sessions, and processing all related paperwork (I-9s, offer letters, contracts, etc.).
• Conduct or coordinate pre-employment checks (background checks, references, etc).
• Support leavers/termination process including liaising with the IT department, related paperwork and reports
• Administrative & Record Keeping
• Assist in maintaining and updating accurate and confidential employee records both digitally and in the Human Resources Information System (HRIS).
• Generate and submit routine reports on HR activity, such as turnover, hiring status, and employee data.
• Assist with the coordination of company meetings, events, and training sessions.
• Prepare and disseminate HR-related documents, such as employment verification letters, change forms, and other employee documentation.
• Monitor company iPostal accounts and distribute mail as appropriate.

Compliance

• Assist the People & Culture team in ensuring company adherence to all global federal, state, and local employment laws and regulations, which includes supporting the maintenance of required postings, documentation audits, timely submission of compliance reports, and mandatory training.

• Benefits & Engagement
• Assist in administering employee benefits programs, including health insurance, retirement plans, and time-off requests.
• Support the performance management process by preparing review materials.
• Assist with payroll preparation, data entry, and timekeeping administration.
• Support the Culture Team by coordinating company-wide engagement activities, including virtual team building activities, company happy hours, etc.
• Contributes to other departmental and cross-functional activities as required
• Develop foundational payroll knowledge with the opportunity to assist in payroll processing and act as a backup for payroll-related tasks.

What You’ll Bring

• 1+ year of experience in customer-facing role
• Bachelor’s degree in Human Resources or related field
• Experience in tech or media organizations a plus
• Very high degree of discretion and good judgment
• Self-motivated and positive, with a strong drive to problem solve and present solutions
• People person and relationship builder, maintaining positive, effective relationships across all levels of the organization 
• Ability to collaborate across multiple countries, time zones, and diverse cultures.
• Excellent written and verbal communication skills
• Strong attention to detail
• Strong technical skills, including Microsoft Office programs, Google Workspace, Zoom/Meets, etc.
• Residence in Eastern or Central time zones strongly preferred.

Benefits

• Comprehensive Health, Dental, and Vision Insurance
• 401K with company match (100% of the first 3% and 50% of the next 2%)                    
• Fully Paid Parental Leave - 18 weeks for birthing parents, 12 weeks for non-birthing parents
• Phone and internet stipend
• Wellness, learning, and coworking reimbursements
• Flexible work hours
• Unlimited PTO
• 11 paid holidays and December holiday closure
• Annual In-Person Event

Compensation: $45,000 - $60,000 annually