Principal Product Manager - Enterprise Admin Experience

We are seeking a Principal Product Manager to define and lead the development of Enterprise Administration at AlphaSense, building the systems, workflows, and tooling that enable both internal teams and enterprise customers to configure, manage, and scale the platform efficiently.

This is a senior, high-impact individual contributor role within the Enterprise Intelligence product line. You’ll set direction for enterprise administration across the full customer lifecycle, from account setup and provisioning through ongoing management, growth, and renewal. 

The scope spans internal AlphaSense operations (how we onboard and manage enterprise accounts) and customer-facing admin capabilities (how enterprise admins configure and manage their own users). Achieving this requires deep collaboration across a complex technical and operational ecosystem. In this role, you won’t lead a single team or product pillar. Instead, you’ll collaborate with business and technology leaders across the firm – including user management, revenue operations, broker research, expert insights, enterprise implementation, account management, go-to-market, and more — to define and deliver a unified, scalable experience for AlphaSense’s administrative users.

You’ll be the connective tissue across these teams, ensuring that every part of the technology stack that touches enterprise customers and internal admins works in concert. This role requires exceptional systems thinking, influence across senior stakeholders, and the drive to move complex, multi-team initiatives from strategy to execution.

• A senior product leader (10+ years of experience) with a track record of driving end-to-end, cross-functional transformation initiatives in enterprise SaaS.
• Adept at navigating complex organizational structures and aligning senior stakeholders across product, engineering, operations, and go-to-market functions.
• Skilled in mapping and redesigning end-to-end workflows, particularly those involving multiple systems, disparate teams, and complex edge cases.
• Experienced in enterprise lifecycle management, internal tooling, or admin experience domains, ideally with exposure to provisioning, account configuration, and customer lifecycle systems.
• Relentless in driving clarity, momentum, and execution amid competing priorities in a high-growth environment.
• Equally comfortable in the details of a workflow diagram and in strategic discussions with executives about business impact and scale.
• User- and outcome-obsessed, balancing operational realities with customer empowerment and experience quality.

• Own the holistic vision and roadmap for enterprise administration across internal and customer-facing systems.
• Map and optimize the enterprise customer lifecycle, from initial provisioning through renewal, ensuring tooling and workflows for both AlphaSense users and client admins support scalability and efficiency at every stage.
• Orchestrate alignment across multiple technology and operational teams to ensure cohesive end-to-end execution.
• Influence senior stakeholders and executives to drive investment and prioritization for cross-functional initiatives.
• Measure success through improved onboarding efficiency, reduced operational overhead, and enhanced enterprise customer autonomy and satisfaction.