Lead NPI and continuous improvement projects to improve process readiness, quality, and efficiency. Develop standardized work, control plans, and documentation; analyze process data and present KPIs; lead Lean/5S/Six Sigma initiatives; collaborate with operations, quality, engineering, and external stakeholders; ensure ISO 9001 compliance and mentor/coordinate personnel as needed.
CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly motivated individual with an entrepreneurial spirit, CSAT Solutions may have a career for you. We invite you to explore the current opportunities available at CSAT Solutions.
We are currently seeking qualified candidates to fill the role of a Process Engineer II.
Role and Responsibilities
- Lead new product introductions (NPI), ensuring process readiness, documentation, and training execution
- Own and drive process and product improvement initiatives, from identification through implementation and results tracking
- Serve as a front-facing technical representative, collaborating with operations, quality, engineering, and external stakeholders
- Lead and coordinate Lean, 5S, and Six Sigma activities to support continuous improvement and cost reduction
- Facilitate and lead cross-functional project teams, delivering measurable improvements in quality, efficiency, and KPIs
- Develop, review, and maintain standardized work instructions to ensure repeatability and reproducibility
- Flow charts
- Control plans and charts
- Manufacturing and process instructions
- Prepare and present project status reports, KPI dashboards, and executive summaries
- Analyze process data to identify trends, risks, and opportunities for improvement
- Support engineering technicians and activities related to computer repair services as needed
- Ensure departmental compliance with ISO 9001 and other applicable quality system requirements
- May be responsible for mentoring, task coordination, or supervision of assigned personnel
- Take ownership of assigned initiatives and proactively identify opportunities beyond assigned scope
- Perform other duties as required to support business objectives
Skills, Education and Training
- Bachelor’s degree in engineering or a related technical field
- 3+ years of proven success in a similar process or manufacturing engineering role
- Demonstrated ability to lead projects and influence stakeholders in a fast-paced environment
- Strong working knowledge of Lean and Six Sigma principles (process mapping, root cause analysis, continuous improvement)
- Working experience with AutoCAD for layout development, process flow diagrams, equipment placement, and documentation support
- Proven experience in structured problem solving and data-driven decision making
- Strong data analysis skills; intermediate proficiency in Excel
- Excellent written and verbal communication skills in English
- Strong organizational and time-management skills, with the ability to manage multiple priorities
- Comfortable presenting technical information to both technical and non-technical audience
Benefits
We value the well-being of our employees and their families. As part of CSAT Solutions, you’ll enjoy a comprehensive benefits package, including:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Savings Plan with company match
- Paid Time Off (PTO)
CSAT Solutions LP is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status.
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