Product Design Director, Afterpay

We started a movement in which everyone can win - shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe.
Founded in 2014 in Sydney, Australia, Afterpay has over 24 million active customers globally and more than 250,000 of the best retailers around the world including Anthropologie, Revolve, DSW, GOAT, Finish Line, Levi's, Mac Cosmetics, Ray-Ban and many others.
Afterpay is helping people spend responsibly! We empower customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Afterpay is deeply committed to delivering positive outcomes for customers. Now under the Block ecosystem, we are focused on supporting our community of shoppers.
We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing. Join a movement in which everyone can win.
The Role
We're looking for a Product Design Director to lead the design of our Afterpay experience globally. This role will focus on reimagining how people access, spend, and manage money across Afterpay's consumer apps and the broader commerce surface - including our web checkout experience as well as Cash App Pay - in the US, Australia, New Zealand, the UK, and Canada.
Afterpay is one of the most trusted names in BNPL, and our products are a crucial way customers engage with the brand across their shopping journey. We're now investing deeply across mobile, web, and commerce touchpoints to reimagine the end-to-end shopping and checkout experience for our current customers as well as the next generation of consumers. The opportunity is to rethink everything, identify new opportunities, and make it a best-in-class experience. As a Product Design Director, you'll be responsible for shaping the end-to-end product vision and experience across these surfaces, setting the quality bar, and helping define the future of how people shop and pay over time.
At Cash App and Afterpay, design is at the heart of how we build products. You'll join a diverse team of designers, researchers, and writers reimagining the financial system for the next generation. In this role, you'll directly shape the future of Afterpay's global customer experience, ensuring we deliver trust, value and delight in every interaction.
You Will

• Lead design across the Afterpay global apps, from vision through execution.
• Own the end-to-end customer experience across entire product areas, not just individual features.
• Partner with product, engineering, research, data, sales and marketing to define strategy and roadmap.
• Translate complex financial and commerce concepts into clear, intuitive, and trustworthy customer experiences.
• Elevate design craft and customer impact across core surfaces including home, checkout, payments, and post-purchase.
• Drive clarity and alignment in ambiguous problem spaces, balancing global consistency with local market needs.
• Contribute to and evolve Cash App's design system while maintaining Afterpay's distinct brand equity.
• Mentor other designers, modeling excellence in craft, storytelling, and cross-functional influence.
• Represent the voice of the customer and push for bold, customer-first solutions that scale globally.

You Have

• 12+ years of experience in product design, with a strong portfolio of whole-product ownership and consumer-facing apps.
• Proven experience defining product strategy and following through with exceptional design execution.
• A track record of shipping high-impact, high-quality end-to-end product experiences at scale.
• Mastery of interaction, visual, and systems design.
• Experience leading design in complex ecosystems that span multiple geographies and regulatory environments.
• Ability to move fluidly between visionary thinking and detailed execution.
• Strong communication and storytelling skills that inspire teams and executives alike.
• Experience mentoring and leveling up other designers.
• A passion for shaping the future of money management and commerce for millions of people.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$251,600 - $377,400 USD
Zone B:
$251,600 - $377,400 USD
Zone C:
$251,600 - $377,400 USD
Zone D:
$251,600 - $377,400 USD
Use of AI in Our Hiring Process
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Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.