The Product Implementation Analyst manages healthcare software implementations, ensuring accurate configurations, performing data analysis, and providing support throughout the implementation lifecycle.
About Us:
Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com.
About the Role:
The Product Implementation Analyst is responsible for supporting the successful implementation and configuration of Meduit’s workflow software solutions for healthcare clients. This role ensures accurate, production-ready system configurations by translating product functionality and client requirements into effective solutions. The Product Implementation Analyst partners with product management, data development, and revenue cycle operations teams to support implementations across all phases of the implementation lifecycle.
Title: Product Implementation Analyst
Location: Remote – United States
Schedule: Full-time, Monday – Friday
Department: Information Technology
Reports To: Senior Manager Implementations
Compensation: $60,000 to $80,000
Key Responsibilities:
- Support end-to-end software implementation projects from requirements gathering through go-live and post-implementation stabilization
- Analyze client workflows and business requirements to configure solutions that align with product capabilities and operational needs
- Translate software features and functional requirements into client-specific configurations and implementation artifacts
- Validate configuration accuracy through data analysis, testing, and quality reviews
- Use SQL to support data analysis, validation, troubleshooting, and reporting during implementations
- Investigate and resolve implementation-related issues by analyzing system behavior, data outputs, and workflows
- Support user acceptance testing, defect triage, and implementation readiness activities
- Contribute to documentation, lessons learned, and process improvement recommendations
- Support execution of departmental plans, goals, and objectives while managing work across multiple implementation projects
Required Qualifications:
- Bachelor’s degree in Information Systems, Computer Science, Healthcare Administration, or a related field, or equivalent experience
- Minimum of 2 years of experience in software configuration or system implementation support
- 3 to 5 years of backend healthcare revenue cycle management experience
- Proven experience supporting software implementation projects through multiple phases of the implementation lifecycle
- Hands-on experience using SQL for data analysis and validation
- Strong analytical, troubleshooting, and technical problem-solving skills
- Proficiency with Microsoft Office tools including Excel, PowerPoint, and Word
Preferred Qualifications:
- Healthcare software implementation experience
- Experience working in Agile or Scrum development environments
- Working knowledge of MySQL, including basic joins, query building, and data validation
- Experience with XML and data-driven integration
- Experience using project management or collaboration tools such as Smartsheet or JIRA
- Working knowledge of insurance revenue cycle processes
Employment eligibility:
- Candidates must be legally authorized to work in the United States at the time of hire
- The company does not provide employment visa sponsorship for this position
- As a condition of employment, a pre-employment background check will be conducted
- At this time, we are unable to consider candidates residing in the state of New York for this position
What We Offer:
- Comprehensive paid training
- Medical, dental, and vision insurance
- HSA and FSA available
- 401(k) with company match
- Paid Wellness Time and Holidays
- Employer paid life insurance and long-term disability
- Internal growth opportunities
Meduit is an Equal Opportunity Employer. We do not discriminate based on any protected class and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
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Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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