Product Manager, Gateway DNS

Available Locations: Hybrid - Austin, Seattle, Lisbon, Toronto
Role Summary
Join the Cloudflare One team as the Product Manager for Gateway DNS, a critical component of our rapidly expanding SASE business. We are seeking a highly technical, entrepreneurial PM to truly own our DNS filtering product and drive its global strategy and execution at massive scale.
Role Responsibilities
You'll be the product manager owning the DNS Filtering business inside Cloudflare One. Acting as the "CEO of the Product", you'll be responsible for ensuring success of the product end to end. This includes working alongside sales, support, design, engineering, solution engineering, technical writers, and all pieces of the sales cycle. You will spend the most time with customers and your engineering partners.
We operate with small teams of highly motivated, technical, and experienced engineers. The ideal candidate will have experience with DNS systems, and as a product manager owning a B2B product at scale.
This position requires you to be a self-starter with the ability to take ownership, work with tight timelines, handle various tasks simultaneously while maintaining a positive attitude. You are able to have deep technical discussions with internal and external engineering stakeholders. You also have the soft skills necessary to navigate organizational dependencies and promote your team. In addition, great oral communication and written documentation skills are valuable for this role for promoting ideas throughout the company.
Some of your responsibilities will include:

• Write requirements documents and work with engineering and design to build, ship, and support enterprise class software
• Work inside the larger SWG / Firewall team to think about how your piece fits in the larger SASE platform play
• Join pre-sales and post-sales calls with customers, sales, support, etc., to assist with, and help understand all phases of the customer lifecycle
• Support a global engineering, sales, support, customers and partners with a flexible schedule (expect North America and Western Europe engineering team engagements)
• Work in a fast paced, dynamic and interrupt driven environment

Role Requirements (Must-Have Skills)
Must-Have Skills

• Technical understanding of DNS and DNS Filtering (what, why, how)
• 2-5 years working as a product/program manager shipping B2B software/services at scale
• Experience working alongside engineering, design, and other parts of a traditional SaaS business to ship products to customers
• Excellent customer facing skills (empathy, problem solving, clear and succinct communicator)
• Understanding of TCP/IP fundamentals (routing, protocols, etc.)

Nice-to-Have Skills

• Experience with building, supporting, or deploying SASE, SSE, or legacy VPN solutions
• Familiarity with endpoint devices, device clients, and differences in enterprise deployments vs. consumer deployments.
• Experience with large-scale distributed systems and cloud-native architectures.
• Active participation in industry conferences, publications, or open-source projects related to networking or security

Compensation
Compensation may be adjusted depending on work location.

• For Seattle-based hires: Estimated annual salary of $158,000-$193,000

Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave