Ensora Health is the leading provider of software and services for mental and behavioral health therapists, trusted by over 200,000 individual providers and more than 28,000 practices. Our unmatched expertise, partnership, and breadth of products allow us to fine-tune solutions that meet the specific needs of everyone from solo practitioners to larger practices. With AI-enabled solutions that span practice management to electronic medical records and e-prescribing to billing, we help eliminate administrative complexity and create harmony between therapists, their clients, and the whole healthcare community.
Job Description
As a Product Manager, you will own the lifecycle of medium-scale products and features, ensuring every release meets customer needs and business objectives. Your primary focus will be TheraNest, a leading practice management solution used by tens of thousands of mental health therapists across the United States. TheraNest supports every aspect of a therapist’s clinical, operational, and financial workflows, making it essential to the delivery of care.This is a highly visible role, working on Ensora’s largest product, where you’ll collaborate with a team of mission-driven colleagues to ensure TheraNest achieves its growth and impact goals. You’ll define roadmaps, validate customer insights, and guide delivery to create intuitive, scalable, and meaningful experiences that empower mental health professionals nationwide.
What You’ll Do
Manage the full product lifecycle for TheraNest, including strategy, development, launch, and continuous improvement.
Define and prioritize product roadmaps and delivery timelines that align with customer needs and business outcomes.
Conduct customer and market research to identify trends, opportunities, and unmet needs in behavioral health technology.
Collaborate closely with engineering, design, and marketing teams to deliver impactful, user-centered solutions.
Monitor adoption, engagement, and performance metrics to assess impact and inform enhancements.
Develop and maintain detailed product requirements, documentation, and internal knowledge bases.
Act as the voice of the customer, ensuring product decisions deliver value and strengthen the clinician experience.
What You Bring
Bachelor’s degree or equivalent experience.
3 or more years of experience in product management or a related discipline.
Demonstrated success managing the lifecycle of small to medium-scale products.
Strong research and analytical skills with the ability to translate insights into clear priorities.
Proven collaboration skills across engineering, design, and business teams.
Excellent written and verbal communication skills, with the ability to clearly articulate product strategy and outcomes.
Experience working within SaaS, healthcare, or practice management systems preferred.
While we've outlined some key qualities we typically seek, it's essential to remember that there might be additional unique strengths and talents you possess that would make you an exceptional match for us, even if they're not explicitly mentioned. Studies have consistently highlighted the significance of this principle, particularly for individuals from disenfranchised backgrounds, including women and other marginalized groups. These individuals often hesitate to apply unless they meet every single requirement, unlike their male counterparts who are more inclined to apply when they meet around 60% of the criteria.
The message we want to convey is that taking a leap of faith and applying can be incredibly rewarding. Your distinct abilities and perspectives could be exactly what we need to create a more diverse and inclusive team. So, don't hesitate—apply today and let's explore the exciting possibilities together!
All your information will be kept confidential according to EEO guidelines.
At Ensora Health, Diversity, Equity, Inclusion, and Belonging aren’t just words. We celebrate what makes us unique, foster an ecosystem of inclusion for all and harness our talents to promote diversity of thought and action in everything we do.
We instill Diversity, Equity, Inclusion, and Belonging into the fabric of our CARING culture and business, as we strive to be recognized not only as the leader in healthcare technology, but also for our intentional efforts to promote a diverse community.
We will champion non-discriminatory practices throughout the employee and customer lifecycle; caring for every person regardless of race, national origin, color, religion, disability, sex, orientation, or familial status.
Ensora Health is an equal opportunity employer.
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