Product Manager

Chili Piper is a B2B SaaS startup. Our product helps clients turn inbound leads into qualified meetings instantly, helping revenue teams connect to buyers faster. We are a fully remote global team dedicated to solving interesting problems, helping others, and having fun.

We’re growing fast and we're ready to take over the world (in the most civil and appropriate way possible, of course).

Role Overview:
We are looking for a Senior Product Manager who loves building complex, enterprise-grade products that users genuinely love. In this role, you will own a core product area within our platform, acting as the primary decision-maker for product direction, prioritization, and outcomes.

You will be responsible for identifying high-impact problems, shaping product strategy, and working closely with Engineering, Design, Sales, and Marketing to deliver solutions that create meaningful customer and business impact. This role requires strong judgment, comfort with ambiguity, and the ability to translate complex data and workflows into clear, actionable product decisions.

You will play a key role in evolving our platform, ensuring our products create raving fans while solving real problems for sophisticated marketing and revenue teams.

Key Responsibilities:

• Own and manage a complex product area end-to-end, from discovery through delivery, iteration, and long-term evolution.

• Define product strategy and roadmap for your area, balancing customer needs, business impact, and technical constraints.

• Translate highly complex data, workflows, and customer needs into clear product direction and actionable insights.

• Partner closely with Engineering and Design to empower teams, align on solutions, and deliver high-quality experiences.

• Define success metrics for your product area and continuously evaluate performance to inform prioritization and iteration.

• Align with Sales and Marketing to ensure products reach the right customers and deliver on their intended value.

• Drive prioritization and make informed tradeoffs in ambiguous, enterprise-grade problem spaces.

• Maintain a high bar for product quality, usability, and attention to detail.
  

What We're Looking For:

• Senior-level experience managing complex B2B products, with clear ownership over product areas or major initiatives.

• Strong product judgment, with the ability to define problems worth solving and make informed tradeoffs in ambiguous environments.

• Proven ability to simplify complexity and translate data, customer insights, and constraints into clear product decisions.

• Deep curiosity and commitment to continuously improving product quality, craft, and outcomes.

• Experience collaborating closely with Engineering, Design, Sales, and Marketing in a cross-functional environment.

• Comfort operating in evolving problem spaces where priorities may shift and requirements are not always fully defined.

• Passion for building products that engage users, create long-term value, and turn customers into advocates.

Bonus:

• Experience with CRMs and/or Marketing Automation platforms.

• Familiarity with enterprise-grade SaaS products and data-rich workflows.

• Experience building or evolving platform capabilities that support multiple customer use cases.

Values Alignment

• Passion for helping customers succeed.

• Desire to innovate while maintaining pragmatic execution.

• Commitment to collaboration, learning, and having fun while doing meaningful work.

Why you'll love being a part of our team:

Our team loves Chili Piper because we’re building the company of the future. 

• Work with an immensely talented global team

• Work in a business that’s run fairly and transparently

• Competitive pay based on market rate wherever you live

• We lead by example--showing industry peers and leaders how to innovate, improve, and grow--while having fun

How we work:

• Freedom and flexibility. We’re a 100% distributed team working from around the world, and we've been fully remote since 2016. Our team members can work from wherever they want in the world, as long as they show up on our weekly all hands meeting on Zoom.

• Solve interesting problems. The software landscape has exploded. There are dozens of solutions for each problem. We want to be different. We come up with new angles on existing problems or invent better solutions to help companies with their sales and marketing. Then we turn these ideas into beautiful, smart software.

• Autonomy and ownership. Working on a distributed team means you don’t have someone micromanaging you or looking over your shoulder to make sure you’re getting things done. We’re a team of do-ers who take full ownership for their results.

• Be helpful. Our first value as a company is help. Help our customers be successful. Help our prospects get the right information and make the right decision whether or not it includes our products. Help our team members reach their full potential.

The perks:

• Unlimited vacation (and we do mean it, and we do take it!)

• Generous health, dental, and vision insurance

• Any equipment/software/tech that you need to do your job

• Annual professional development stipend of $2,000 USD

• Equity - all Pipers receive stock options

• Annual company retreat for a week of bonding and adventure (previous retreat locations include Paris, Morocco, Tulum, Iceland, Ibiza, and India!)