Product Owner, AI Solutions

Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Job Description
We are seeking a highly experienced and motivated Product Owner, AI Solutions to join our AI Solutions team within Operations & Technology. In this role, you will work on enterprise products and agents utilizing Generative AI to create impactful solutions. This role will involve product management, cross-functional collaboration, strategic planning, hands-on execution, and leadership, ensuring that our products meet both organizational goals and stakeholder needs.
Key Responsibilities

• Product Development:
  • Collaborate with cross-functional teams and stakeholder community, including Program Management, Product, Engineering, Scrum, and leadership, to scope, develop, and implement GenAI products.
  • Develop a deep understanding of stakeholder needs to define detailed, actionable requirements and write user stories for engineering work.
  • Partner with cross-functional teams to define and sustain an outcome-based roadmap grounded in customer insights and business priorities.
  • Perform product testing to ensure functionality, accuracy, and performance as well as conduct demos.
  • Own and maintain products, utilizing feedback to iterate and refine features continuously.
• Strategic Execution & Stakeholder Engagement:
  • Drive the execution of product roadmaps, ensuring alignment with strategic goals and long-range plans.
  • Partner with internal and external stakeholders (including vendors) throughout the end-to-end GenAI use case lifecycle.
  • Prepare and deliver decks, reports, metrics, recommendations, and other resources to stakeholders and executives.
• Innovation:
  • Stay informed on emerging AI, LLM, machine learning, and similar technologies as well as the latest vendor offerings.
  • Contribute to identifying reusable enterprise GenAI patterns to streamline future implementations.
  • Identify opportunities to enhance products, improve operational processes, and drive overall efficiency.
  • Additional duties as needed.

Qualifications
Required Qualifications

• Bachelor's degree in computer science, Engineering, or a related field (or equivalent professional experience)
• 8+ years of related professional experience (e.g., experience in product management or development, ideally with a focus on AI)
• Excellent verbal and written communication skills, with the ability to articulate technical concepts to both technical and non-technical audiences.
• Proven experience as a Product Owner, preferably in managing LLM based Conversational agents.
• Exceptional product management, organizational skills, attention to detail, and the ability to manage multiple priorities effectively.
• Strong understanding of agile methodologies, UI/UX principles, and conversational AI technologies.

Desired Characteristics

• Strong collaboration skills and the ability to build relationships and foster partnerships across teams.
• Advanced technical, quantitative, analytical, research, and problem-solving skills.
• Self-starter with the ability to succeed in a fast-paced, evolving landscape.
• Familiarity with UI/UX principles and their application to product development.
• Experience with product management tools like Jira, Confluence, and Airtable.
• Proficiency with Lucidchart, Word, PowerPoint, Excel, and SharePoint.
• Experience in the Media & Entertainment industry.
• Knowledge of data governance, privacy and legal compliance, cyber security, and best practices in ethical AI.

Additional Requirements

• Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of four days per week.

Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].