Product Owner - Digital Advisor Experience

      

The Product Owner works on a cross functional team to create meaningful and simple experiences for their product’s customers. They own the direction-setting, discovery, and prioritization of customer wants and needs. A PO typically is new to the role of Product Owner, and as such likely manages products with limited scope and impact.
The Product Owner role is highly collaborative working closely with several key partners. The Product Owner articulates, translates, and executes the Product Manager’s long-term strategy and vision of the product through tactical strategies and solutions to drive necessary business outcomes. This requires the right alignment and regular, transparent communication to ensure both roles deliver on their goals.
Additionally, the Product Owner works closely with stakeholders, end users, and functional and technical team members to rapidly deliver quality solutions to customers.

         

          

DUTIES & RESPONSIBILITIES: 

• Works as a key team member on a cross functional team, responsible for continuous delivery of value to the customer through compelling and empowering customer experiences.

• Collaborate with Product Manager and stakeholders to ensure work prioritization is aligned with Thrivent’s priorities and overall product roadmap as well as to provide product development feedback and direction.

• Continuously innovates and evolves the product in alignment with strategic priorities. Is responsible for creating, maintaining, and evolving the product roadmap.

• Maintain and refine product backlog:  Create user stories and acceptance criteria and prioritize all stories to ensure work focuses on those with maximum business value that align with product strategy.

• Ensure stories clearly communicate the customer and stakeholder needs to meet key business objectives and strategies for the product.  Is available for consultation during agile team planning and grooming sessions as needed.

• Works with other product teams/owners to align product roadmaps and sprint plans, and to focus on delivering the maximum business value to the organization.

• Working as a part of an agile team, ensures the team is aligned around similar goals and objectives and attending all team meetings.

• Engages with customers and users on a regular basis to uncover implicit and explicit needs.

• Develop and track key value drivers that measure effectiveness of product discovery and overall product performance and communicate these to stakeholders and business leaders on a regular basis.

• Foster a sense of urgency to achieve goals and leverage resources to overcome unexpected obstacles.

• Inspire others to achieve challenging goals and high standards of performance while committing to the organization’s direction (Product/Agile/DevOps).

• Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable.  ​

• Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients.  Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.  

QUALIFICATIONS & SKILLS:  

 Required:

• Bachelor's degree or equivalent work experience

• 4-6 years relevant business experience

• 3+ years of working in the product model with a dedicated product, design and engineering triad

• 3+ years developing custom user-facing digital experiences with familiarity of design systems, javascript frameworks, CMS implementation and CRM integration

  
  

• 3+ years implementation and managing third-party vendor software

  
  

• 3+ years of experience creating unified experiences for financial advisors and their clients

  
  

• 3+ years connecting directly with field members to deeply understand user and customer needs 

• Understand fundamentals of iterative development, software development process and procedures

• Familiarity with principles of Agile Product Management, stakeholder management, market and user research, technology management, and process design

• High level of organization and attention to detail

• Passion and understanding of new technology and trends

• Strong communication abilities to all levels of seniority and disciplines within the organization

 Preferred: 

• Demonstrated experience with user interface design and best practices for usability

• Certified Product Owner or similar certification

• Experience developing business cases, roadmaps, product execution strategies

• Ability to prioritize work against enterprise, division, and product strategies. Can effectively communicate rationale and impact for prioritization choices

• Experience in defining high-quality business requirements and proficient in Agile story writing

• Experience with foundational product management tools, techniques and principles across discovery, design, build, release, and measure cycle

• Strong leadership skills to coordinate and motivate product teams, even outside direct reporting relationships

• Experience working in large, complex organizational initiatives

• Advanced skills in MS Office Suite with particular emphasis on Excel and PowerPoint

              

Pay Transparency

 

Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $114,731.00 - $155,224.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.

 

Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.

 

The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.

 

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to [email protected] or call 800-847-4836 and request Human Resources.