Product Quality Test Engineer - Hardware

Locations: Boca Raton, FL and Irving, TX

Workstyle: Hybrid schedule - employees work onsite a minimum of four days per week, with one remote day. Five days onsite may be required based on business needs.

Applicants must be authorized to work for any employer in the U.S. We are unable to support or sponsor any U.S. immigration benefit (such as, but not limited to, H-1B, TN, STEM OPT) at this time.

What You'll Do:

As a Product Quality Test Engineer – Hardware, you'll help shape the future of our security technology. In this role, you’ll be at the forefront of testing and analysis of both ADT’s new strategic initiatives and our trusted legacy security hardware portfolio. You'll work closely with cross-functional teams to troubleshoot and resolve technical issues across a wide range of devices - including control panels, cellular radios, Wi-Fi-enabled systems, intrusion detection, video surveillance, and access control hardware.

• Simultaneously managing multiple test cases from end-to-end.
• Write test plans, cases, and conditions for manual testing of the application based on real-world use cases.
• Monitor and evaluate product quality.
• Collaborate with product management and other teams to align quality efforts.
• Create and maintain databases of known test cases and defects.
• Perform functional, stress, performance, and regression testing. 
• Ability to analyze complex problems, identify root cause, and provide a solution.
• Additional duties as assigned.

What You'll Need:

• 5+ years of relevant experience.
• Typically requires an associate degree in engineering or a related field.
• A blend of quality engineering principles, proficiency related to the security industry.
• Proficient in statistical methods and tools for analysis.
• Utilize strong problem-solving skills to identify issues.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.
• Excellent verbal and written communication skills for effective collaboration and reporting.

Working Conditions:

Physical Requirements:

• Sit (Continually=67-100% of workday).
• Standing, stooping, lifting, climbing, crawling, both inside and outside, in various weather conditions.
• Ability to climb a ladder and lift/push objects over 50 pounds, both inside and outside, in various weather conditions.

Communication Skills:

• Writing, talking/hearing on the phone (Continually=40-100% of workday).

Travel:

• Occasionally, less than 25%.