Who We Are
Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We’ve had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it’s at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work.
We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health.
Job Summary
Under the direction of the Supervisor – Behavioral Health is responsible for the daily management of non-clinical reviews supporting the clinical, business and program related work of the department. The Program Coordinator – Behavioral Health functions as a key member of the Program Coordinator Team and the BH Utilization Management department and is a representative of Point32 Health values to both the internal and external customer through written and verbal communication.Job Description
Key Responsibilities/Duties – what you will be doing (top five):
Program Planning and Development:
- Develop program objectives and strategies in alignment with organizational goals.
- Plan and schedule program timelines and milestones using appropriate tools.
- Coordinate resources and staff to ensure successful program implementation.
Program Management:
- Manage the day-to-day operational aspects of the program(s).
- Monitor progress and make adjustments as needed to ensure goals are achieved.
- Prepare and manage budgets, allocate resources, and track expenses.
Stakeholder Engagement:
- Build and maintain relationships with stakeholders, including participants, partners, and vendors.
- Communicate effectively with stakeholders to ensure program success and resolve issues.
Evaluation and Reporting:
- Monitor and evaluate program effectiveness using qualitative and quantitative methods.
- Prepare and present reports and metrics to stakeholders on program performance.
Compliance and Risk Management:
- Ensure programs comply with relevant regulations, policies, and procedures.
- Identify and mitigate risks that may impact program success or organizational reputation.
Administrative Support:
- Provide administrative support, such as scheduling meetings, preparing materials, and managing correspondence.
- Maintain accurate records and documentation for reporting and auditing purposes
- Other duties as assigned
Qualifications – what you need to perform the job
Certification and Licensure
Education
- Required (minimum): bachelor’s degree
- Preferred: master’s degree
Experience
- Required (minimum):
- Preferred: Experience working in the non-profit sector or with government agencies.
- Knowledge of specific industry regulations and standards relevant to the program.
Skill Requirements
- Proven experience in program management or coordination, preferably in a similar field or industry.
- Strong organizational and time management skills with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
- Proficiency in project management tools and software (e.g., Microsoft Project, Excel, or similar).
Working Conditions and Additional Requirements (include special requirements, e.g., lifting, travel):
- Must be able to work under normal office conditions and work from home as required.
- Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
- May be required to work additional hours beyond standard work schedule.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.
Salary Range
$23.14 -$34.71Compensation & Total Rewards Overview
The annual base salary range provided for this position represents a range of salaries for this role and similar roles across the organization. The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; as well as internal equity. As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law.
Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:
Medical, dental and vision coverage
Retirement plans
Paid time off
Employer-paid life and disability insurance with additional buy-up coverage options
Tuition program
Well-being benefits
Full suite of benefits to support career development, individual & family health, and financial health
For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/
We welcome all
All applicants are welcome and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact [email protected]
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