Manage and execute operational initiatives, improve processes, and support systems alignment while enhancing program documentation and governance.
About Overwatch Mission Critical
Overwatch is a service-disabled Veteran-owned small business (SDVOB) certified through the National Veterans Business Development Council (NVBDC), offering construction professional services, talent acquisition, and general contractor services for the mission-critical infrastructure industry.
Our mission is the construction and management of state-of-the-art data centers with the precision and reliability this industry demands. From high-end engineers to seasoned professionals, we deploy the people you need to get your data center off the ground. At Overwatch, it's more than a job. It's a purpose.
Program & Initiative Execution
- Coordinate execution of cross-functional operational initiatives.
- Translate leadership direction into clear plans, milestones, owners, and timelines.
- Track dependencies, risks, and action items through completion.
- Maintain simple, reliable execution cadence and status reporting.
Process Improvement & Standardization
- Identify recurring friction, inefficiencies, and handoff gaps.
- Support root cause analysis and practical improvement efforts.
- Document updated processes, SOPs, and workflows.
- Help ensure improvements stick through adoption and standardization.
Systems & Workflow Support
- Partner with Ops and IT to align processes with systems and tools.
- Support testing, rollout, and documentation of process-related system changes.
- Reduce reliance on manual tracking, one-off workarounds, and tribal knowledge.
Governance & Documentation
- Maintain organized program documentation and decision records.
- Support prioritization, intake, and change control processes.
- Ensure work products meet basic quality and documentation standards.
Success Measures (First 6–12 Months)
- Priority initiatives progress on schedule with clear ownership.
- Reduced follow-ups, rework, and execution confusion.
- Improved visibility into execution status for leadership.
- Key processes documented and easier to repeat.
- Measurable reduction in manual coordination burden on leadership.
Required Qualifications
- 2–5 years experience in program management, project coordination, operations, or process improvement.
- Strong organizational, follow-up, and prioritization skills.
- Comfortable working across teams without formal authority.
- Ability to turn ambiguity into clear next steps.
- Clear, concise written and verbal communication.
Preferred (Not Required)
- Exposure to Lean, Continuous Improvement, or operational excellence concepts.
- Experience supporting operational or systems-related initiatives.
- Familiarity with common business tools (M365, project trackers, workflow tools).
Role Fit
- This role is ideal for an execution-oriented operator who:
- Enjoys bringing structure to moving parts.
- Thrives on follow-through and accountability.
- Wants exposure to larger operational initiatives.
- Is developing toward senior program or operations leadership.
Top Skills
M365
Project Trackers
Workflow Tools
OVERWATCH Austin, Texas, USA Office
Austin, TX, United States, 78738
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