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American Express Global Business Travel

Project Manager (GBP)

Posted 6 Days Ago
Remote
Hiring Remotely in United States
Mid level
Remote
Hiring Remotely in United States
Mid level
The Program Manager will oversee project delivery by managing stakeholder communication, following governance standards, and implementing project controls. Responsibilities include tracking KPIs, risk management, and supporting portfolio administration.
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Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

What You'll Do:

  • Stakeholder Leadership: Collaborate with project stakeholders to align cross-functional processes and drive delivery of project objectives 

  • Project Governance & Controls: Establish and maintain robust project structures aligned with PMO governance standards, implementing comprehensive project controls including strategic planning, RAID management, progress monitoring, and stakeholder engagement protocols 

  • Define Success Metrics: Develop clear, measurable success criteria for project execution and track progress against established KPIs 

  • Communications: Manage project level updates for programme reviews and contribute to Steerco and executive-level materials that effectively communicate project progression, tailoring messaging for different organizational audiences 

  • Adaptive Delivery: Adjust project delivery approaches in response to evolving business priorities and strategic focus areas 

  • Risk & Issue Management: Proactively identify, assess, and mitigate project risks and issues by  coordinating project team for mitigation strategies and escalating to PMO Programme Manager for support when required. 

  • Portfolio Administration and PMO Support: Assist the PMO Programme Manager in executing portfolio management responsibilities, including cross-project coordination, performance tracking, dependency management, and stakeholder communication to ensure effective portfolio delivery 

 

What We're Looking For:

 

  • Bachelor's degree in a related field; or equivalent related professional experience.  

  • Experience using project management best practice i.e. Prince 2 methodology 

  • Experience working with Product teams using agile frameworks.  

  • An analytical, innovative and creative mindset with strong attention to detail.  

  • Experience in supporting and delivering projects, the ability to balance multiple priorities in a fast-paced environment across various teams and time zones, with a strong bias for action.  

  • Strong communicator who can drive cross-workstream collaboration, often through storytelling and persuasion, finding the common goal that brings multiple perspectives together.  

  • Demonstrates an understanding of business processes making recommendations for improvement, organising and facilitating project workshops/working groups bringing together subject-matter experts to gain insights and overcome challenges  

  • Aptitude to grasp new concepts quickly, process large quantities of information and make relevant connections to business implications  

  • Experience using project management software such as MS Project, Smartsheet and MS Office applications for planning, reports, analysis, and presentations. 

     

Location

United Kingdom

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

  • We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

  • And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Top Skills

Agile
MS Office
Ms Project
Prince 2
Smartsheet

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