Program Manager

We are looking for a talented individual…

CLEAResult, the North American leader in the design and implementation of Demand Side Management (DSM) programs for energy utility clients, is seeking a high-performing Program Manager to own a large, complex electric utility client program end-to-end and deliver measurable outcomes across cost, performance, quality, and client satisfaction.

In this role, you will operate with a high degree of autonomy, translate client and business goals into an executable delivery strategy, and lead cross-functional teams through ambiguity to consistent, predictable results. You will serve as a senior, trusted partner to clients and internal leaders, set a rigorous operating cadence, and provide strong financial and contractual stewardship throughout the program lifecycle. The ideal candidate combines executive-level communication, disciplined program execution, and people leadership with a continuous-improvement mindset.

Here at CLEAResult, you will fit right in with our energetic team if you are resourceful, resilient, and kind.  

For this role, you’re a great fit if you can excel in these key areas…

• Own one or more complex client programs end-to-end, with accountability for scope, schedule, cost, quality, and performance outcomes.
• Act as the senior client point of contact, leading governance forums and executive readouts, managing escalations, and influencing priorities and decisions.
• Drive alignment across cross-functional partners (e.g., operations, finance, marketing, legal, analytics, and administration) to deliver against program commitments and remove delivery blockers.
• Lead and develop high-performing teams through clear goals, coaching, accountability, and a culture of operational excellence.
• Own program financial performance, including budgeting, forecasting, labor planning, and cost controls; identify variances early and drive corrective actions.
• Manage contract execution and compliance, ensuring on-time delivery, accurate documentation, and a consistently high-quality client experience.
• Partner with internal stakeholders to negotiate and implement amendments, scope changes, and contract modifications, clearly communicating impacts to timeline, cost, and risk.
• Define, monitor, and report KPIs (operational, financial, and client satisfaction), using data to surface insights, manage risks, and drive performance improvements.
• Anticipate and resolve program challenges by evaluating trade-offs, aligning stakeholders, and implementing scalable, sustainable solutions.
• Establish and continuously improve program governance (milestones, operating cadence, and decision forums) to ensure alignment with goals, client requirements, and delivery standards.

 Exciting candidates will have…

• Bachelor’s degree in a relevant discipline (or equivalent practical experience).
• Proven track record of delivering complex programs with measurable outcomes (e.g., cost, schedule, quality, and customer satisfaction) in a client-facing environment.
• Two or more years of people leadership experience, including coaching and performance management.
• Executive presence and strong written and verbal communication skills, including the ability to synthesize complex topics and drive decisions with senior stakeholders.
• Experience managing large-scale programs with budget ownership, forecasting rigor, and regular performance reporting to leadership.
• Strong analytical skills and the ability to translate data into actionable insights; proficiency with reporting tools (e.g., Excel, Workday reporting, and Microsoft 365).
• Demonstrated ability to lead through ambiguity using structured problem-solving, sound judgment, and bias for action.
• Project/program management certification (e.g., PMP) or equivalent formal training is preferred.
• Experience with contract administration, vendor management, and client-facing agreements is preferred.
• Experience in energy efficiency, utilities, or comparable service-based programs is preferred.

Compensation

Target compensation: $113,000

Compensation range: $90,900.00–$136,300.00 USD (salary)

Final compensation is determined based on internal equity, established salary ranges, market data, and the selected candidate’s skills and relevant experience. Where applicable, relevant degrees and certifications may also be considered.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees.  Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive.  CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.