Enablement Program Manager (Massachusetts) at Rapid7
Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at www.rapid7.com.
We are a cybersecurity company. We help customers shrink their attack surface area so it’s hard for the bad guys to attack them. When they attack, we detect it quickly and mitigate. By continuously improving our technology, stemming the creation of risk in the community, and making security more usable and accessible, Rapid7 enables technology professionals to gain the clarity, command, and confidence they need to safely drive innovation and protect against risk. Our product suite helps organizations to quickly predict, deter, detect, and remediate attacks and obstacles to productivity.
Rapid7 is seeking an Enablement Program Manager critical to enabling Rapid7’s growth. This candidate will deploy programs that influence the learning behavior of a large sales force hungry to develop, drive meaningful customer conversations and be afforded the opportunity to excel in their roles. We will drive growth via programs and initiatives that enable customer-facing teams to execute the core-aspects of their jobs more effectively, especially as it relates to selling and revenue performance. This role will design and evolve our sales enablement programs. We require a strong cross-functional collaborator who can successfully work in a performance-based, dynamic organization to drive consensus, contribute innovative ideas and build executable plans based on company and regional strategic initiatives.
What You’ll Do
Facilitation of GTC alignment: The enablement program manager will serve as the connective tissue to guide and prioritize enablement requests, gather insights and collaborate with cross-functional teams in order to execute initiatives that improve upon existing training, sales plays, and competitive differentiators.
Oversee end-to-end performance of strategic programs: Responsible for looking after the development of current and new strategic sales enablement initiatives. This may include the programmatic design of these programs, while eventually paving the way for their successful delivery to revenue teams. Partner with the Growth Enablement specialist to track sales enablement metrics and KPIs to demonstrate the business impact of their enablement efforts while also establishing trust between the revenue-facing teams you support.
Innovate new strategic enablement programs: Partner with the enablement team and key sales stakeholders to build out a world class sales institute to be a competitive differentiator in the tech market and to have sellers drive meaningful conversations with customers as well as develop their own long careers at Rapid7.
Qualifications & Experience
6 + years experience in sales enablement, revenue-facing roles, sales training, or sales support, and a demonstrated knowledge of best practices, methodologies, and technologies
Measurable experience with having a positive impact on business outcomes, such as ramp and win rate, adoption of new processes etc.
Experience in executing change management initiatives with established approaches
Involvement and participation in sales enablement groups or communities preferred
About You - Hard Skills
Left Brain/Right Brain Driven - You are data driven who measures but are also creative
Technologically Savvy - You understand CRM, content management and enablement tools
Project Management - You are detail oriented and keep multiple complex projects on track
Deep Customer Understanding - You have a customer centric mindset on a buyer’s journey
About You - Soft Skills
High EQ - You are empathetic and believe people our the company’s best assets
Exceptional Communication - You make the complex consumable to all levels
Collaborative - Influence, command credibility, earn trust and keep a people centric approach
Team Oriented - You believe you thrive when the team and our stakeholders win
Innovative - Self starter who possesses the confidence to improve on the status quo