QA Automation Engineer – Assistant Vice President

Overview of the Role

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

We are seeking an experienced and highly skilled Applications Development Senior Programmer Analyst to join our dynamic team in Chennai. The ideal candidate will have a strong background in software testing and automation, with a passion for quality assurance. You will be responsible for designing, developing, and executing automated tests for our critical financial applications, ensuring their reliability, security, and performance. This role requires close collaboration with development teams in a fast-paced Agile environment to ensure the timely delivery of high-quality software.

• Design, develop, execute, and maintain end-to-end automated test scripts using appropriate automation tools and frameworks for every release.

• Analyze requirements and prepare comprehensive test strategies, test plans, and detailed test cases.

• Perform validation of HTTP status codes, response headers, and intricate JSON/XML payloads against specified requirements.

• Author and execute BDD-style test scenarios using frameworks like Cucumber.

• Investigate and validate API error conditions, including 4xx and 5xx error families and custom application-specific error responses.

• Analyze and validate application logs using Splunk to troubleshoot issues and verify test outcomes.

• Identify, log, track, and validate defects using test management and defect tracking tools such as Jira.

• Work closely with developers and business analysts to ensure the timely delivery of high‑quality software releases.

• Actively participate in all Agile/Scrum ceremonies, including sprint planning, daily stand-ups, and retrospectives.

• Contribute to the CI/CD pipeline by integrating automation scripts to ensure continuous quality.

• Utilize approved AI solutions to streamline repetitive tasks and improve delivery speed.

• Strong understanding of software testing concepts, processes, and methodologies (Agile, Scrum, etc.).

• Extensive hands-on experience automating tests with Selenium WebDriver and Playwright using Java, C# or Python.

• Good knowledge of BDD frameworks such as Cucumber.

• Experience in API testing using tools like Postman, SoapUI, and Rest Assured.

• Familiarity with CI/CD tools such as Jenkins, GitHub, etc.

• Proficiency in writing SQL queries for data validation.

• Working knowledge of the Karate testing framework is an added advantage.

• Experience with test management tools like Zephyr.

• A solid understanding of financial services, compliance, or risk domains.

• Bachelor's degree in Computer Science, Engineering, or a related field.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.