QA Manager

About Us

Eagle Eye Networks is the global leader in cloud video surveillance, delivering cyber-secure, cloud-based video with artificial intelligence (AI) and analytics to make businesses more efficient and the world a safer place. The Eagle Eye Cloud VMS (video management system) is the only platform robust and flexible enough to power the future of video surveillance and intelligence. Eagle Eye is based in Austin, Texas, with offices in Amsterdam, Bangalore, and Tokyo. Learn more at een.com.

Summary

Eagle Eye Networks is seeking a Software Quality Assurance Manager at Eagle Eye Networks who will lead and build an international, matrixed team of 5-15 QA engineers responsible for testing applications, code, APIs, and features of our flagship devices and services. Your team will be an integral part of our Agile delivery process, developing and executing test plans from API testing at the lowest level of our technology stack to manual and automated end-to-end testing of services, devices, applications, and features.
In this role, you will create an environment where your team members champion the quality of our products. You will guide them in designing and implementing effective test plans and encourage transparent communication of potential project risks. Success in this role requires ease in a fast-paced, collaborative environment and the ability to build and nurture partnerships with cross-functional teams.
This position is on-site, five days a week, in Austin, TX.

Responsibilities

• Lead, mentor, and develop a team of QA engineers
• Foster a culture of quality, collaboration, and continuous improvement within the team
• Conduct regular performance reviews and provide constructive feedback
• Develop and implement comprehensive QA strategies, processes, and best practices
• Ensure that testing processes are aligned with overall project timelines and goals
• Oversee the creation and maintenance of test plans, test cases, and test scripts
• Work closely with development, product management, and other stakeholders to understand requirements and define acceptance criteria
• Facilitate communication between QA and other departments to ensure seamless integration and delivery of high-quality software
• Continuously evaluate and improve QA processes, tools, and methodologies
• Implement and manage automated testing solutions to enhance testing efficiency
• Monitor and report on key QA metrics and KPIs to track progress and identify areas for improvement
• Manage multiple projects simultaneously, ensuring timely and effective testing
• Coordinate with product managers to prioritize testing efforts based on project needs and deadlines
• Ensure that all testing activities are properly documented and adhere to the standards that are in place
• Conduct 1 on 1's weekly with your direct reports to promote growth and eliminate roadblocks

Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• 10 years of experience in software quality assurance, with at least 5 years in a managerial or leadership role
• Strong knowledge of QA methodologies, tools, and processes
• Experience with Automation and API testing tools and frameworks (e.g., Selenium, Postman, GitHub)
• Excellent leadership, communication, and interpersonal skills
• Proven ability to manage and prioritize multiple projects and tasks in a fast-paced environment
• Strong problem-solving skills and attention to detail
• Familiarity with Agile/Scrum methodologies
• Proven knowledge utilizing AI as a testing tool

Why work for Eagle Eye?

Eagle Eye Networks is an innovative, global start-up building the only platform powerful enough to support the future of video surveillance and security. Here your voice will be heard, and talent respected. We have proven leadership and financial backing of one of the world’s premier venture capital firms. The work we do is essential in today’s world, as our systems are used to protect the health, safety, and welfare of people and property around the world.

• Medical Benefits: We offer competitive medical, vision, and dental plans. Company offsets premiums.
• Taco Tuesdays: Like breakfast tacos? You’re at the right place, because weekly breakfast tacos are provided.
• 401k plan with company match!
• Weekly Lunch: Food is love. Especially when it is free.
• Snacks: You will never go hungry.
• Culture: Innovation drives our vibe.
• Diversity: We embrace our global presence, the diverse ideas and backgrounds of our team to improve our culture, our products and grow our people and our business.
• Unlimited PTO: We value our employees’ work/life balance and want you to spend the time off you need.

More About Eagle Eye Networks

Eagle Eye Networks is leveraging artificial intelligence on its true cloud platform to dramatically reshape the video surveillance and security industry. The Eagle Eye Cloud Video Management System (VMS) is a smart cloud video surveillance solution, purpose-built to help businesses improve safety, security, operations, and customer service. Tens of thousands of companies in more than 90 countries around the globe have moved their video surveillance to the cloud with Eagle Eye VMS. Customers, including multi-family residences, smart cities, schools, hospitals, hotels, logistics, restaurants, and retail shops trust Eagle Eye for actionable business intelligence and proactive security across multiple locations. The Eagle Eye VMS has strong APIs for the secure integration of third-party systems and works with thousands of industry cameras, so customers don’t have to “rip and replace” their existing infrastructure. Eagle Eye Cloud VMS is the only platform robust enough to power the future of video surveillance.

Eagle Eye Networks is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.