Leads regional store operations, sales, profitability, merchandising, staffing, training, compliance, asset maintenance, loss prevention, pricing, and succession planning. Provides direction to District Managers and store teams while implementing strategic and operational plans across the region. Oversees performance reviews, customer service standards, inventory and cash controls, facility improvements, remodels, and marketing programs. Requires extensive retail and store operations leadership experience, preferably in convenience stores.
JOB SUMMARY: Administer operational and marketing programs for region to maximize sales and profits.
RESPONSIBILITIES:
- Develop a tactical plan and successfully implement it to meet the goals of the group’s strategic and annual plan.
- Develop and maintain an organization capable of successfully operating the stores in the region so as to meet sales, margin, expense and profit objectives.
- Provide counsel and direction to District Managers and store employees on operational, marketing and employee relation issues.
- Review sales and gross margin plans for stores in region.
- Implement merchandising programs in conjunction with Category Managers/Marketing.
- Work with Training Department to implement associate training programs and other personnel developmental programs.
- Monitors for appearance and condition of all physical assets in region, i.e. building, company cars, etc.
- Monitors for control of cash, inventory and any other assets in region.
- Monitors for quality of associates at all levels within region.
- Responsible for maintaining or exceeding customer service standards.
- Responsible for adherence to company policies, procedures and compliance programs.
- Implement operating procedures for region.
- Recommend and review loss prevention programs in conjunction with Loss Prevention and Operational Excellence.
- Review building maintenance plans with District Manager, Construction and VP of Operations.
- Administer performance and salary review program for region; conduct District Manager reviews.
- Review and recommend store rebuilds, remodels and other asset improvement projects.
- Review and approval of routine staying-in-business and small project enhancement projects.
- Recommend and coordinate gasoline retail prices with Fuel Director.
- Maintain an updated succession plan.
KNOWLEDGE, SKILLS AND OTHER QUALIFICATIONS REQUIRED:
- Demonstrated ability to develop gross profit plans; must have good analytical skills and excellent communication skills.
- Strong supervisory skills and ability to develop people.
EDUCATION/TRAINING REQUIRED:
- 4-year degree in business, marketing or equivalent; must have previous supervisory and store management/District Manager experience.
- 10-12 years progressive store operations with retail experience, marketing experience preferably in a convenience store setting.
Salary Range: $90,000 to $110,000
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
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