Regional Manager

Work Location: Remote

Travel: Monday–Friday

Reports to: VP, Operations

Salary Range: $110,000 - $135,000

Grocery TV is a leading in-store retail media platform. Over 120 retailers partner with Grocery TV to modernize stores and drive incremental revenue while delivering a more engaging shopping experience. We manage the complexities of operating an in-store media network, allowing retailers to focus on serving customers. Reaching 1 in 4 Americans across 6,500+ stores, Grocery TV connects brands with shoppers at the moment of decision, where 90% of purchases take place. For more information, visit www.grocerytv.com.

GTV is looking to add a hands-on Regional Manager who can lead a team of district managers, field technicians, build store relationships, partner with internal departments, and maintain and service our displays regionally. This is an excellent opportunity for a seasoned Field Manager who loves their job's hands-on aspects.

Grocery TV currently reaches over 90 million unique customers monthly across over 6500 stores, delivering 207 million monthly visits.

You will oversee the operations of our Grocery TV equipment across multiple stores and keep our network up in your designated region. You will work closely with our Operations Manager as well as the Customer Success team within the region you will be servicing.

For this role, we're looking for someone who is able to travel to the stores and events to help serve our clients while balancing the responsibility of managing a combination of full-time District Managers and hourly technicians.

Ownership is a cornerstone of the employee experience. With that, we take pride in fostering an environment where our teammates can take the initiative for their growth and the success of their team & organization. Here are some responsibilities this role will own.

• Own the project management of planning net new installations
• Plan assets and logistics for the field teams to execute on their expectations
• Partner with the National Installation Manager to plan capacity and set customer expectations
• Hire, manage, and develop a team of District Managers (DM) who report to you
• Do market work-withs with each DM quarterly
• Visit stores during the sales cycle to identify installation solutions outside our standard offerings
• Building and leveraging store relationships to increase effectiveness at scale
• Road travel to one or more DMA’s as needed
• Support high-profile installations as needed

• Travel regionally up to 25% as needed

• 3+ years of experience in an Operations or Customer Support role
• Interest in growing in an operations-related career path
• Strong critical thinking and problem-solving skills
• Excellent people & communication skills
• Comfortable troubleshooting technical issues over the phone
• Highly-detailed and an appreciation for organization
• Ability to work and collaborate with a small, fast-paced team
• Love the startup environment and building new things
• Ability to work independently and manage time effectively in the field
• Willingness to learn and adapt to new technology

1. Apply: We review applications as soon as we can. You should hear back about your application within two weeks.
2. Introduction to Hiring Manager: Meet with the hiring manager (virtually or in-person) to share your background, learn about the role, and align on logistics.
3. Technical Interview: Meet our team remotely to respond to a prompt that relates to the role, and present your thoughts to our team, who will ask questions to better understand your critical thinking and skillset.
4. Virtual Values Interview: Meet with two Grocery TV employees who you’ll work cross functionally with to discuss how you might collaborate with the team. This is a perfect opportunity for you to vet us, too!
5. Virtual Leadership Interview: Lastly, all candidates have a final interview with a member of the leadership team. This conversation gives you the opportunity to reflect on the interview process and affirm this is the right role for you.

• 100% medical, dental, and vision coverage
• $1,200 annual HSA match
• $1,000 annual learning & development budget
• Unlimited PTO
• 16 weeks of parental leave for all new parents

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