Remote Accounts Receivable Specialist

Alegra is hiring a full time, remote Accounts Receivable Specialist to join our Finance team. This role is ideal for an accounting or finance professional with experience in accounts receivable, billing, payment processing, collections, reconciliation, and customer account management.

You will help maintain accurate customer accounts, process and reconcile payments, monitor outstanding balances, resolve billing discrepancies, support financial reporting, and collaborate with Finance, Accounting, Customer Experience, Sales, and other teams. The ideal canddate is organized, detail-oriented, analytical, dependable, and comfortable managing priorities independently in a remote environment.

• Manage daily accounts receivable activities and maintain accurate customer account records.
• Review invoices, balances, credits, adjustments, payments, and outstanding receivables.
• Apply customer payments accurately and promptly to the appropriate accouns.
• Perform accounts receivable reconciliations and investigate discrepancies or unusual transactions.
• Monitor accounts receivable aging and conduct professional follow-up on overdue balances.
• Communicate with customers regarding invoices, payments, account balances, billing questions, and payment issues.
• Research and resolve billing, payment, and account discrepancies with appropriate internal teams.
• Maintain complete and organized documentation of account activity, collections, adjustments, and resolutions.
• Prepare accounts receivable reports, aging schedules, reconciliations, and other financial information.
• Support month end and year-end accounting close activities related to accounts receivable.
• Identify recurrng issues and recommend practical improvements to processes and workflows.
• Follow accounting procedures, internal controls, documentation standards, and data-protection requirements.
• Protect confidential financial, customer, and company information.
• Collaborate effectively with distributed teams and contribute to Finance projects and initiatives.

• 2+ years of experience in accounts receivable, billing, collections, accounting, or a related finance function.
• Working knowledge of accounts receivable, invoicing, payment processing, reconciliation, and collections.
• Experience applying payments and reconciling customer accounts.
• Strong analytical, organizational, and problem solving skills.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Ability to investigate discrepancies and follow issues through to resolution.
• Proficiency with spreadsheets and common business applications.
• Ability to work independently, prioritize responsibilities, and meet deadlines in a remote environment.
• Professional judgment when handling confidential financial and customer information.

Preferred qualifications include experience with cloud based accounting or ERP systems, SaaS or technology companies, subscription businesses, electronic payments, multiple currencies, or platforms such as Alegra, QuickBooks, Xero, or NetSuite. An associate's or bachelor's degree in accounting, finance, business, or a related field is a plus.

Alegra supports a remote and Smart Working environment designed to give employees flexiblity while maintaining strong collaboration, accountability, and customer focus.

Eligible employees may have access to remote work and Smart Working practices, professional development and learning opportunities, educational resources, wellbeing initiatives, team collaboration programs, coworking opportunities, company gatherings or summits, and programs supporting important personal and professional milestones, subject to country, employment entity, role, eligibility, and applicable company policies.

You will work with a multicultural, distributed technology team and collaborate with colleagues across functions and locations. Alegra encourages continuous learning, ownership, curiosity, adaptability, clear communication, and professional growth. Employees are encouraged to contribute ideas, improve processes, develop new skills, and build strong working relationships in a remote environment.

Alegra is committed to an inclusive workplace and equal employment opportunities. Employment decisions are based on qualifications, skills, experience, business requirements, and applicable law. Qualified candidates from diverse backgrounds are encouraged to apply, including candidates who meet the core requirements but do not have every preferred qualification.

Job Type: Full-Time
Work Arrangement: Remote
Department: Finance / Accounting

Working hours, compensation, employment terms, and benefits may vary according to the employee's location, employing entity, applicable laws, and company policies