Revenue Operations Manager

Performance Drone Works (PDW) is building the next generation of tactical robotic systems used across defense, national security, and public safety missions. We are building a new center of engineering excellence to design our new category of tactical robotic systems and the industrial capacity to deliver them, bringing decisive airpower into the hands of every operator. We are not here to make promises; we are here to deliver real systems with real capabilities for real missions.  
 
You will join a team of operators, engineers, and builders who solve hard problems with humility and focus. We design and produce multi-mission aerial systems that operators trust to perform in real-world conditions, reliably, repeatedly, and at scale. Our approach is grounded in operator-centered design, rapid iteration from field use, and U.S.-based manufacturing. We operate by a clear set of values: Mission First, Aim Farther, Own It, Win Together. This is how we build advantage and how we help protect our service members, our communities, and our country. 

Now, we’re entering a new phase of growth and are looking for a Revenue Operations Manager to run core commercial operations across bookings, revenue support, reporting, and product administration. Reporting to the Director of Revenue Operations, this hands-on individual contributor will ensure critical processes are accurate, timely, scalable, and supported by reliable data.

The role partners with Sales, Finance, Product, Manufacturing, Customer Success, and business systems teams to translate business needs into clear workflows, resolve operational exceptions, and improve how work moves across functions.

What You’ll Do 

• Support weekly pipeline and forecast reviews by monitoring sales opportunities for hygiene, stage progression, forecast risk, and policy adherence.
• Be the first line quote approver reviewing submissions for accuracy, pricing, terms, delivery, and contracting.  
• Run the day to day bookings process by reviewing opportunity, contract, purchase order, product, pricing, approval, and close date data against established booking criteria.
• Partner with Sales and Finance to resolve booking and revenue data exceptions, complete required documentation, and maintain accurate reporting.
• Track dependencies across the booking to revenue lifecycle and coordinate follow up with Sales, Finance, Manufacturing, Product, Customer Success, and other process owners.
• Gather business requirements and translate them into scalable processes, system requirements, testing plans, and user enablement.
• Lead new SKU development and deployment by coordinating product, pricing, marketing, finance, operational requirements, approvals, and launch readiness.
• Create and coordinate product and price book setup in Salesforce and NetSuite, then validate quoting, booking, reporting, revenue, and manufacturing workflows before release.
• Use Salesforce, Excel, and Power BI to reconcile data, analyze exceptions, support updates, and produce reliable operational reporting.
• Document procedures, controls, ownership, decision rules, and escalation paths, then partner with Salesforce administrators and other system owners to reduce manual effort, eliminate recurring failure points, and implement sustainable improvements.

Requirements 

• 4+ years of experience in Revenue Operations, Sales Operations, Deal Desk, Finance Operations, Business Operations, or a related commercial operations role.
• Demonstrated experience independently running recurring processes with fixed deadlines, multiple data sources, and cross functional dependencies.
• Strong proficiency in Salesforce and Excel.
• Experience translating business requirements into defined workflows, documentation, and scalable operating procedures.
• Strong analytical, project management, and follow through skills, including the ability to coordinate stakeholders who do not report to the role.
• High attention to detail, sound judgment, and clear communication when handling bookings, revenue, contracts, and other sensitive information.
• Must be eligible to obtain and maintain a U.S. Secret security clearance or higher, as required. 

Preferred

• Experience supporting a senior sales organization, including forecasting, quoting, and day to day systems support based in Salesforce. 
• Product or SKU lifecycle management, price book administration, product master data, or product launches across multiple systems.
• Revenue recognition support, billing, order management, or month end and quarter end close processes.
• Experience in manufacturing, defense, aerospace, government contracting, or another regulated industry.
• Experience with NetSuite or another ERP, Power BI, Jira, Slack, HubSpot, Boomi, or related business systems.
• Experience improving controls and reducing manual effort across a growing commercial organization.

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job. Ability to sit, stand, bend, reach, and move about regularly throughout the day and lift/carry up to 50 pounds. Must have manual dexterity to operate standard office equipment such as computers, printers, and phones. Must be physically capable of walking between the office and production areas and attending events or meetings off-site as needed.

Work Environment
This position typically operates in an office setting and manufacturing environment. This role requires use of standard office equipment and will require occasional travel to customer locations or facilities. This position may have exposure to outdoor weather conditions, noise, and non-climate-controlled environments. May require the use of personal protective equipment (PPE) depending on the environment. This is a fast-paced work environment and requires cross departmental collaboration with independent and team-based responsibilities. 

Benefits

PDW values our team, and we offer a compensation package reflective of your experience and capabilities. Benefits include: 

• Comprehensive BCBS medical, dental, and vision coverage; 80% sponsored by the company. 
• Safe Harbor 401(K) with company match. 
• Paid Parental Leave.
• A work environment that encourages teamwork and innovation.
• On-site gym at our Huntsville, AL and Denver, CO locations. 
• Employer provided life insurance. 
• Robust Employee Assistant Program (EAP). 
• Competitive salary, generous paid time off (PTO), and flexible leave options.  

EEO Statement

PDW is an equal opportunity employer that upholds all federal and state non-discrimination laws. We ensure a fair and unbiased evaluation for employment for all qualified candidates regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, medical condition, disability, genetic information, veteran status, or any other characteristic protected by law. 

This position will have an annual salary and benefits. The salary range provided is a guideline rather than a fixed limit. Individual pay is determined by factors including geography, job-related skills, experience, and relevant education or training.