RevOps Coordinator - GTM Systems

Job Brief: 

The RevOps Coordinator – GTM Systems supports the day-to-day execution of Wayvia’s revenue operations function. This role focuses on frontline user support, CRM administration, tooling support, onboarding, and cross-functional coordination across Sales and Customer Success.

The RevOps Coordinator works closely with the broader RevOps team to ensure systems run smoothly, processes are followed consistently, and go-to-market teams are supported with timely, accurate operational assistance.

Essential Function & Responsibilities: 

Day-to-Day RevOps & User Support

• Serve as a first-line support resource for GTM users across Wayvia’s GTM tech stack.
• Troubleshoot user issues related to Salesforce, Gong, and other RevOps-supported tools.
• Triage incoming requests, resolve routine issues, and escalate more complex items as needed.

 Salesforce Administration & Data Hygiene

• Perform Salesforce administrative tasks, including user setup, field updates, page layout maintenance, and validation rule support.
• Support data hygiene initiatives, ensuring accuracy and consistency across accounts, contacts, leads, and opportunities.
• Assist with opportunity and pipeline hygiene to support forecasting and reporting accuracy.

Tooling & Enablement Support

• Support onboarding for new GTM hires, including system access, tool setup, and basic training.
• Maintain enablement documentation, playbooks, and reference materials.
• Assist with rollout and adoption of new tools, features, or process changes.

 Cross-Functional Coordination

• Act as a liaison between GTM teams to ensure operational requests are clearly understood and addressed.
• Partner with Marketing Ops and RevOps teammates on shared processes such as lead routing, campaign influence, and lifecycle management.
• Support cross-functional initiatives by executing assigned operational tasks.

Reporting & Process Support

• Assist with building and maintaining Salesforce reports and dashboards.
• Support recurring reporting and data validation for leadership and RevOps initiatives.
• Help document and standardize RevOps processes to improve consistency and scalability.

Minimum Qualifications: 

• Bachelor’s degree or equivalent relevant experience 
• 2+ years in Sales Operations, Revenue Operations, Deal Desk, or similar function 
• High attention to detail and ability to work independently and cross-functionally 
• Excellent project management, training, and communication skills 
• Experience supporting quote-to-cash or contracting systems 
• Strong knowledge of Salesforce, DocuSign, and contract-related workflows 
• Proactive, collaborative, and customer-oriented mindset