RevOps Technology Manager

Available Locations: Austin, Texas
About the role
We're looking for a RevOps Technology Manager to define and drive the strategic vision for our Revenue Operations (RevOps) technology portfolio. This role combines business acumen, technical knowledge, and emerging technology insight to deliver scalable, high-impact GTM solutions. The individual will set governance frameworks, prioritize investments, and influence cross-functional leaders to ensure our technology stack enables growth, efficiency, and alignment without unnecessary complexity.
The leader owns the strategic direction of the RevOps tech stack, including portfolio evaluation, rationalization, and lifecycle management. RevOps Technology Manager partners closely with IT, Implementation (FAST), Engineering, Procurement, SAM (Software Asset Manager), Security, Privacy, Finance, and GTM leadership to align priorities, remove friction, and ensure the stack meets business objectives.
The role also guides the evaluation and scaling of emerging technologies, including AI, providing frameworks that strategically enhance RevOps efficiency and seller effectiveness. Using data, benchmarks, and external research, the leader delivers fact-based recommendations that inform decisions and support sustainable growth.
What you'll do
Sales Technology Vision and Roadmap Ownership

• Develop multi-year technology vision, and roadmap aligned with GTM strategic goals for a long-term growth and competitive advantage.
• Define the role of core systems across the revenue lifecycle and ensure long-term scalability.
• Align the GTM tech stack to defined sales motions and operational workflows.
• Identify gaps in the tech stack and recommend strategic build, buy, or consolidation paths.

Tech Stack Rationalization & Portfolio Management

• Lead strategic evaluation of the RevOps technology portfolio to maximize ROI and business alignment.
• Rationalize, consolidate, or retire tools where appropriate, ensuring scalability and compliance.
• Partner with Finance and Procurement on investment decisions.

Governance, Standards & Operating Models

• Establish governance frameworks, standards, and decision guardrails to guide tool evaluation, adoption, and lifecycle management.
• Document operating models and workflows to clarify roles, responsibilities, and decision-making authority.
• Collaborate with IT, Implementation, Procurement, SAM, Security, Privacy, and GTM leaders to enable aligned execution while maintaining compliance, scalability, and system integrity.
• Set guardrails that balance speed and flexibility with security, compliance, and system integrity.

AI & Emerging Technology Strategy

• Participate in cross-functional AI initiatives, providing RevOps tooling strategy perspective to evaluate, prioritize, and scale AI-enabled capabilities.
• Identify where AI and automation can strategically enhance seller workflows and RevOps effectiveness.
• Help define governance and intake models for AI use cases.
• Guide build vs. buy vs. blend decisions in collaboration with IT and Engineering.

Cross-Functional Partnership

• Align RevOps, Sales, Marketing, Finance, IT, FAST, Engineering, Security, Privacy, Procurement, and SAM on technology priorities and standards.
• Serve as a trusted advisor on technology trade-offs, investment priorities, and future-state planning.
• Incorporate adoption and performance insights into ongoing strategic portfolio decisions.

Strategic Communication & Industry Benchmarking

• Develop executive-ready materials that articulate the current and future-state RevOps tech stack, consolidation plans, and roadmap.
• Present clear, fact-based insights and trade-offs to support informed leadership decisions.
• Provide clear visibility into current-state and future-state GTM technology strategy.
• Partner with external advisors, including Gartner, to incorporate leading GTM and RevOps best practices.

Metrics, Insights & Change Management

• Define KPIs to measure strategic impact, adoption, and investment effectiveness.
• Continuously refine tooling strategy to improve impact and support organizational change.
• Gather insights via surveys and workshops, partnering with FAST for user experience and support input.

Desirable Skills, Knowledge, and Experience:

• 10+ years in Revenue Operations, GTM Systems, Sales Operations, Business Systems, or related roles within SaaS or technology-driven organizations.
• 5+ years leading cross-functional, enterprise-wide initiatives in complex environments.
• Salesforce certifications (Administrator, Advanced Administrator, Sales Cloud Consultant, AI Associate) preferred; additional GTM, AI and business systems certifications a plus.
• Demonstrated ability to define scalable technology strategy, governance, and decision frameworks.
• Experience solving complex business problems through technology with strategic outcomes.
• Proven experience influencing senior stakeholders and driving enterprise alignment.
• Experience working with vendors and implementation partners.
• Strong analytical capability with a track record of developing ROI-driven, data-backed recommendations.
• Background in sales or deep exposure to B2B seller workflows.
• Experience managing a portfolio of technology initiatives from strategy through execution.
• Bachelor's degree in business, marketing, information technology, or a technical field is required; master's or advanced degree, or AI/data training, is a plus.

Sales Technology Expertise

• Expert knowledge of Revenue Technology ecosystem (e.g., CRM, pipeline management, forecasting, opportunity management, etc.)
• 8+ years experience with CRM (e.g; Salesforce, Hubspot) and the broader GTM ecosystem.
• Experience with sales engagement, enablement, forecasting, enrichment, and revenue orchestration platforms (e.g., Gong, Outreach, Highspot, Seismic, Clari, Anaplan, ZoomInfo, LinkedIn Sales Navigator).
• Experience with AI-driven sales tools and advanced analytics platforms.
• Familiarity with vendor evaluation, commercial negotiation, and technology marketplace dynamics.

Skills & Attributes

• Strategic thinker with strong business judgment and structured problem-solving capability.
• Executive-level communication and stakeholder influence.
• Ability to navigate ambiguity and drive clarity across complex environments.
• Skilled at aligning cross-functional leaders and managing competing priorities.
• Experience developing technology roadmaps and guiding ROI-driven investment decisions.
• Strong negotiation and stakeholder management skills across business and vendor partners.
• Sound evaluation of emerging technologies, including AI, within governance frameworks.
• Use data to inform decisions while balancing growth, risk, and operational integrity.

Nice to Have

• Experience with AI strategy, governance, and prioritization frameworks.
• Exposure to external advisors and benchmark practices (e.g., Gartner, Forrester)
• Familiarity with Agile methodology.

Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave