Rhino Operations Intern

Description

Rhino Sports & Entertainment Services, a division of Revelxp, is a premier event staffing company specializing in delivering exceptional guest experiences at collegiate and professional sporting events across the country. At Rhino Sports, we believe that every guest matters, and our team plays a crucial role in creating a safe, enjoyable, and memorable atmosphere at every event. 

Position Overview

As an Operations Intern at Southern Methodist University (SMU), you will be responsible for supporting the General Manager and Assistant General Manager. The intern will work closely with Rhino General Manager and Asst. General Manager members of the athletic department, and Rhino staff members. 

2026 HOME FOOTBALL SCHEDULE

9/12 – UC Davis

9/26  – Missouri State

10/3 – Boston College

10/17 – Virginia

10/24 – Cal

11/7 – Virginia Tech

11/14 – Wake Forest  

 First Responder Bowl

Resume and Cover Letter required for consideration. References will be contacted as well.

Requirements

Primary duties to include, but not limited to: 

- Perform general office duties

- Assist in the training and supervision of game day staff members

- Assist management with game day setup

- Prepare, organize, maintain, and inventory game day supplies and equipment

- Learn and administer policies and procedures regarding admission, food and beverage, and other venue operations

- Be a part of the management team and serve as a liaison on game day between athletic department/guests

- Other duties as assigned

Minimum Requirements

- Commitment to all home football games 10-12 hours, the day prior of each home football game, assigned men’s/women’s home soccer & basketball games; includes nights and weekends

- Currently enrolled in an undergraduate/graduate program

- Strong communication skills

- Strong leadership skills

- Ability to solve problems under pressure

- Excellent time management, organizational, and prioritizing skills

- Strong customer service skills

- Have reliable transportation

- Proficient in Microsoft Office Applications (Word, Excel, etc.) 

Physical Requirements

- Ability to stand and walk for extended periods during events

- Ability to work in varied environmental conditions, including outdoor spaces

- Ability to travel to event sites, as needed

- Ability to lift and carry items up to 40 pounds

Requirements: 

• Must be at least 18 years or older
• HS Diploma or GED
• Must be able to pass a background check
• Be able to stand for long periods of time (outside, possibly in the elements)
• Must have reliable transportation
• Strong customer service skills preferred
• Comfortable speaking with strangers and answering questions