Sales Development Account Manager - West Coast

Ergomed Group is a rapidly expanding full service mid-sized CRO specialising in Oncology and Rare Disease.  

Since its foundation in 1997 the company has grown organically and steadily by making strategic investments and landmark acquisitions, with operations in Europe, North America and Asia 

Our company allows for employee visibility (you have a voice!) creative contribution and realistic career development.  

We have nourished a true international culture here at Ergomed.  

We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved. 

Come and join us in this exciting journey to make a positive impact in patient’s lives.  

The Sales Development Account Manager focuses on customer acquisition. This position is responsible for searching new potential clients-leads and reaching out to relevant prospects to bring new business opportunities.

• Generate and pre-qualify new leads by using appropriate company resources, programs and tools
• Research leads and identify relevant prospects through various systems and data pools
• Approach relevant prospects and generate interest via e-mail or phone call to create new business opportunities
• Develop pre and post conference mail shots and or follow ups
• Follow up to Marketing leads generated from Websites for conversion of Hot Leads
• Support the development of targeted email campaigns in line with the strategic company targets
• Ensure follow-up by passing leads to appropriate team members with all necessary calls-to-action, dates, complete profile information, sources, etc.
• Follow, communicate and collaborate in different sales or marketing strategies with other team members and other departments 
• Support overall Sales and Business Development team in generating new business and achieving company’s targets and expectations
• Schedule appointments, attend or present at various meetings as needed
• Prepare and lead early engagement presentations with clients to facilitate RFPs
• Meet and exceed quarterly and yearly targets

Qualifications

Bachelors Degree or Equivalent

• Demonstrated experience working in an Inside Sales position in a CRO or other vendor within the clinical trials industry
• Experience in developing new business, lead nurturing and qualification, prospecting and appointment setting
• Good understanding of Phase I-IV clinical development
• Experience with Salesforce or other CRM and sales automation tools
• Strong written and verbal communication skills to clearly and concisely present information on calls and via email
• Drive and determination to succeed as well as meet and exceed targets
• Must be adaptable, professional, and motivated
• Ability to listen and identify pain points and customer challenges
• Ability to work under pressure, stay organized, multi-task, prioritize, manage time effectively and attend to administrative details in a fast-paced and constantly changing environment
• Demonstrated ability to cultivate and maintain effective internal and external relationships

We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.  

To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us. 

 We offer: 

• Training and career development opportunities internally  

• Strong emphasis on personal and professional growth 

• Friendly, supportive working environment 

• Opportunity to work with colleagues based all over the world, with English as the company language 

Our core values are key to how we operate, and if you feel they resonate with you then Ergomed is a great company to join!  

Quality 

Integrity & Trust  

Drive & Passion  

Agility & Responsiveness  

Belonging 

Collaborative Partnerships  

We look forward to welcoming your application.