Sales Enablement Program Manager

About the Role:  

The Sales Enablement Program Manager will be a high-energy builder and executor of all components off GTM enablement at Redpanda. They will partner with GTM leaders across Sales, Customer Success, Sales Engineering, and Partners to develop and deliver all onboarding, training and enablement programs. 

The ideal candidate has created enablement programs before, is adept at working cross-functionality with many teams on content creation, and is comfortable presenting enablement content to the field.

You Will:  

• Development and implementation of all GTM enablement programs, acting as the editor for program strategy, and program manager for continuous execution 
• Ownership of GTM content (Wiki, learning modules, etc.) ensuring it is consistently updated 
• Develop Sales Campaigns and “Play Books” including competitive ‘takedown’ tactics. Source customer success stories and references for use by the sales team. Candidates need to be able to identify a set of opportunities and develop and deliver a program to execute such Campaigns
• Creating, and oftentimes delivering, enablement sessions 
• Partnering with the Product team on the NPI process, aligning on a clear roadmap and handling communication of this roadmap to the field. Ensuring technical roles (SEs, CSEs) have deep technical enablement on new features and functionality. 
• Oversee Knowledge Management and Learning Management, including the administration of enablement tools (i.e. LetterAI, etc.)
• Continuously improve and manage onboarding all new hires in GTM organization in partnership with Redpanda’s people team. Work with Subject Matter Experts across the Company to improve existing content, and create new content as required, including documentation, training materials, recorded training sessions, automation, gamification, certification, etc
• Collaborating with GTM leadership to create and deliver content during company all hands, CKO/SKO, QBRs/offsites, and sales training events 
• In-person in Redpanda’s Austin office 3 days/week, during which they collaborate and work in-person team to gauge success on current enablement programs and influence continuous improvement 

You Have: 

• Bachelor’s degree required, with 5+ years of specific training/sales enablement, customer engagement management, or consulting experience required 
• Previous sales / sales leadership experience 
• Experience with course development in a SaaS environment and/or corporate software training and a passion for building program content and converting to online learning and training simulations
• Excellent presentation and verbal skills with technical, non-technical, end-user, and executive audiences
• Experience with solution or outcome selling, ideally aligning to Value Framework (i.e. Force Management) 
• Ability to interact with and influence a wide range of employees, including senior management 
• Proactive, self-motivated and self-directed; able to drive deliverables and results which involve people who do not report to you. Ability to work independently, on a team, and as a leader 
• Experience with one or more enablement tools, including: Gong, Letter.AI, Atlassian, Salesforce, and other enablement gamification tools

U.S. base salary range for this role is $133,000 - $156,500. Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process.