Sales Engineer - United States

Key Responsibilities:

• Understanding Client Needs: Delve deep into understanding our customers. As you engage with technical stakeholders and a range of positions and levels of seniority, you'll position Aizon as the go-to manufacturing platform, showcasing how we can transform their operations.
• Create and deliver powerful situational product demonstrations, validating how the product solves specific prospect problems and demonstrating the uniqueness of our value proposition
• Powerful Communication Skills: Your client-facing communication skills will shine as you not only overcome obstacles but build strong stakeholder engagement. You'll effortlessly convey complex concepts, making them accessible to both business and technical minds.
• Team Synergy: Work closely with the VP of Technical Sales, the entire sales, consulting and product teams. Your collaborative spirit will shape account-based sales strategies, contributing to the continuous improvement of our sales playbook.
• Enable Sales team with training programs and tools, roll out new product releases and updates, and build and maintain demonstration environments.
• Provide feedback to Product and Engineering teams on what works and what doesn't about new features and the real needs of customer operations and use of the Aizon platform
• Drive effective responses to vendor qualification requests and RFP’s

Qualifications:

• Pre-sales acumen - several years of experience leading technical sales efforts for  enterprise software with a proven track record of meeting or exceeding targets; the perfect candidate will have proven experience selling into Pharma/BioTech manufacturing
• Ability to understand business requirements and translate them into technical requirements
• Outstanding communication and presentation skills, including the ability to build executive-level rapport and develop internal champions 
• Life science industry and manufacturing experience - acronyms like ERP,  MES, LIMS, QMS, GxP, eBR, and historians are part of your daily conversations, and you are familiar with regulations and standards such as FDA 21CFR11, ICH guidelines, and GAMP 5
• Expertly translates complex statistical models and AI algorithms into high-impact business value, demonstrating how predictive insights directly reduce batch deviations and accelerate time-to-market. Proven ability to bridge the gap between data science and the plant floor, building executive confidence in AI-driven ROI while navigating the rigorous validation requirements of Pharma manufacturing.
• Understanding of manufacturing data sources and relevant manufacturing industry data model standards, such as ISA-88, ISA-95, and the Purdue reference model
• Detailed knowledge of communication protocols (MQTT, HTTP, TCP/IP, Proxy, etc.), programming languages, and SQL
• Entrepreneurial spirit with the hunger to succeed; act with an ownership mindset and have urgency, grit, and the willingness to get work done
• Curiosity - know how to ask the right questions and listen to understand, with outstanding oral and written communication skills
• Ability to work independently, as well as collaboratively in a team environment across multiple geographies and time zones
• Willingness to travel on a frequent and regular basis, per business needs
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.

Nice-have:

• Good understanding of Industry 4.0 concepts and principles, as well as cloud platforms (AWS), SaaS, JSON, and Python
• Experience with active participation in industry organizations such as ISPE and PDA
• Easy-going personality, with positive energy and a sense of humor

The Human We’re Looking For:

• You don't compromise. You take pride in and never compromise the quality of your work, even under great constraints.
• You’re agile. You understand working at a startup will involve constantly changing priorities, and you are able to adapt and shift focus accordingly.
• You’re humble and self-motivated. This job will ask a lot from you, and we hope you’re excited by the chance to grow into a new space, own large projects independently, and push the limits of your knowledge.
• You’re judicious, knowing when to push forward and when to pull back. We’re a small team and judicious about where we spend our time. You should evaluate the trade-offs involved in individual pursuits to say when it’s (not) wise. You should also know when to work independently and make a decision, versus bringing a question to the team.
• You’re delighted by difficult problems. Previously unsolved challenges give you energy. You can think abstractly to help you find the most efficient ways to solve them, and feel accomplished when you do.
• You’re lean and deadline-oriented. You scope your work to help others understand if deadlines are achievable, and then you execute, execute, execute.