The Sales Engineer at Sycurio will guide sales opportunities through technical qualification and solution design, ensuring alignment with enterprise customer needs and accelerating deal progression while maintaining solution integrity.
Sycurio is redefining how enterprises handle payments across customer interactions. We replace fragmented, high-risk payment processes with a secure, API-driven platform that spans contact centers, digital channels, and payment systems.
Our focus is simple: to protect every transaction, in any channel, without disrupting the customer experience, while enabling scale, automation, and compliance by design.
The Sales Engineer is the technical lead in the sales cycle, responsible for guiding opportunities from discovery through solution validation to close. Acting as a trusted advisor to enterprise customers and partners, this role ensures technical alignment, accelerates deal progression, and protects solution integrity.
This role is critical to:
- Driving high-quality pipeline progression
- Ensuring accurate, scalable, and standardized solution design
- Supporting a solution- and value-led sales motion
Key Responsibilities
- Sales Execution & Deal Progression
- Own the technical qualification and solution design for assigned opportunities
- Lead High-Level Design creation and ensure completion within defined timelines
- Identify and resolve technical blockers early to maintain deal velocity
- Customer Engagement
- Act as the primary technical advisor to enterprise customers and partners
- Deliver executive-level presentations and product demonstrations
- Translate complex technical capabilities into business value and outcomes
- Build credibility across technical, operational, and executive stakeholders
- Solution Design & Documentation
- Design scalable solutions leveraging template-based architectures
- Capture and document customer requirements and use cases
- Support proposal development with clear, commercially viable designs
- Sales & Partner Enablement
- Support AEs in customer meetings, workshops, and deal strategy
- Respond to RFIs/RFPs with structured, high-quality technical input
- Train and enable channel partner Sales Engineers
Contribute to continuous improvement of demo environments and assets
Exoerience Required
- Proven experience as a Pre-Sales / Sales Engineer in enterprise SaaS environments
- Strong expertise in either:
- Contact Centre (CCaaS, telephony, IVR, CRM integrations)
- Payments / PCI-compliant systems
- Executive-level presentations and demos
- RFx responses and tender processes
- Experience designing scalable, standardized solutions
- Excellent communication skills (written and verbal)
- API-based architectures
- Cloud environments (AWS preferred)
- System integrations across CCaaS, CRM, and payment ecosystems
- Ability to translate technical requirements into commercially viable solutions
- Structured, disciplined approach to pipeline progression
- High ownership and accountability in deal execution
- Ability to operate under pressure with multiple concurrent deals
- Collaborative mindset across Sales, Product, and Delivery teams
- Experience with PCI DSS compliance frameworks
- Exposure to omnichannel payment solutions (voice, IVR, digital, chat)
- Experience working with channel partners and OEM models
Mandatory
Technical & Domain Strength
Behavioral
Desirable
Similar Jobs
Cloud • Information Technology • Security • Software • Cybersecurity
Zscaler seeks a Healthcare Industry Principal Sales Engineer to lead complex technical sales and drive innovation in healthcare cybersecurity. The role involves engaging C-level executives, mentoring sales engineers, and influencing product roadmaps. Candidates should have extensive experience in cybersecurity sales and a strong understanding of technical concepts.
Top Skills:
CybersecurityNetworkingSd-WanWireless
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Sales Engineer will support Account Executives by aligning Superhuman's solutions with educational institutions’ needs, delivering demos, conducting POCs, and engaging with technical stakeholders.
Top Skills:
AIAPIsSaaS
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
The Enterprise Sales Engineer partners with the Sales team to engage with customers, provide technical demonstrations, and close sales by articulating the product's value.
Top Skills:
.NetGoJavaNode.jsPHPPythonRuby
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
