Sales Manager

Sales Manager 

Location: Austin, TX

Reports to: Senior Sales & Events Manager

Alexa MGMT is a Texas-based hospitality management and development company known for crafting one-of-a-kind guest experiences across a collection of boutique hotels, restaurants, and gathering spaces. We partner with visionary owners and teams to bring distinctive properties to life—rooted in community, design, and exceptional service.

We are seeking a Sales Manager to oversee all inbound Sales leads and contracts across multiple properties within the Alexa MGMT portfolio.

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Position Overview

The Sales Manager ensures exceptional customer service and internal communication from the generation of a new lead through its successful hand over to the events team. This includes duties such as client communication, lead generation & community involvement, negotiating contracts, being available for property tours, and coordinating details & expectations with team members.

Responsibilities

Sales: 

• Lead generation and prospecting

• Pre-contract: lead response and follow up, property tours, negotiation and contracting

• Post-contract: comprehensive turnover to events and operations teams, ensuring all contractual obligations are upheld by all parties

• Administrative: maintaining a clean and up-to-date funnel within the system, overseeing venue scheduling for both external and internal usage

Skills

• Excellent communication and interpersonal skills, including writing, proofreading and speaking skills

• Ability to manage multiple projects

• Highly organized and detail oriented

• Ability to accomplish projects with little supervision

• Exceptional customer service ethic and high expectations for quality

• Public relations skills

• POS experience

• Tripleseat or the like – Event coordination software

• Problem-solving or conflict management skills

• Collaborative team member

Requirements

• Some restaurant experience and interest in or knowledge of beer, wine, and liquor

• Ability to professionally represent hotel and restaurant

• Work from home may be approved after probationary period & achieved metrics

• Must be able to work nights and weekends as required by the business

• Minimum of two years of hotel/restaurant/venue experience in a high-volume, fast paced environment is preferred

• Prior Sales experience

• High school graduate or GED. Some college or technical education preferred

Other physical and / or special requirements

• Standing or walking for long periods of time

• Climbing stairs on a regular basis

• Using stepladders

• Frequent bending and lifting weight up to forty pounds

• Fast paced physical environment

• Crowded physical proximity and conditions when managing events

Benefits:

• Employee discounts

• Flexible schedule

• Health insurance

• Paid time off

• Vision insurance

• Dental insurance

Compensation

• Base salary of $55,000

• Sales incentive based on contracted revenue & group satisfaction survey scores 

Reporting Structure

This position will report directly to the Senior Sales & Events Manager