Sales Manager

Kit is an email-first operating system for creators who mean business. We help creators grow and monetize their audience with ease. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.

Kit's sales team is small but mighty — and it needs a leader who can sell alongside the team, not just manage from the sidelines. We're looking for a Sales Manager to carry a personal quota, coach two Account Executives, and represent Kit at key events and prospect meetings.

This is a player-coach role for someone who's energized by working deals and making other sellers better. You'll split your time between closing your own opportunities and developing your AEs — with travel for conferences, creator events, and in-person meetings a few times per quarter.

Kit's customers include creators like Andrew Huberman, James Clear, Tom Brady, Dua Lipa, Morgan Freeman, and Lil Jon, alongside many authors, course creators, podcasters, and newsletter operators who rely on Kit to run their businesses. Our ICP leans toward professional creators — especially nonfiction authors and educators — who are serious about growing and monetizing their audiences.

A growing priority for this role is driving adoption of Creator Pro, Kit's premium tier. As we ship powerful new capabilities — advanced attribution and cohort reporting, Subscriber Signals, A/B testing, dynamic send times, and premium integrations — you'll help position Kit as the professional-grade platform serious creators need, and grow expansion revenue through Pro upgrades.

Here's what the sales motion looks like today:

• Average sales cycle: 38 days in 2025

• Average sale price:

  • Inbound: ~$264

  • Sales-led: ~$616

  • Full Migrations: ~$186

  • Mini Migrations: ~$43

• Typical deal size range: Typical deal sizes range from ~$80–320 in MRR, with variation based on migration scope.

• Mix: You’ll work across a mix of self-serve and sales-assisted customers. Some creators move through Kit fully self-serve, while others engage Sales and/or our Migration team for additional support.

The motion is driven by inbound demand and sales-led opportunities sourced through account-based marketing. You and your AEs will work assigned territories — converting product-qualified leads and engaging high-value accounts identified through ABM.

You'll report to Dave Altarescu, Kit's CRO, and collaborate closely with Marketing, Support, Creator Growth, Ads, Deliverability, Migrations, Product, and more. Your direct team is two Account Executives who cover the full range of Kit's sales motion — from product-led inbound to sales-led opportunities.

• First Week: Dive into Kit's onboarding and product and meet the team through Get-To-Know-You (GTKY) calls. Get access to HubSpot, pipeline dashboards, and GTM tools like Gong and Intercom. Sit in on active deals with both AEs to understand where things stand. Start learning Kit's product, pricing, Creator Pro positioning, and the creator economy landscape.

• First Month: Take ownership of a set of open opportunities and close deals. Get oriented on your territory and account assignments. Establish a coaching rhythm with your team members. Audit the current pipeline — identify what's real, what's stalled, and where the gaps are. Identify Creator Pro upgrade opportunities within existing pipeline and new prospects.

• First Six Months: Carry and consistently hit or exceed your personal quota alongside your AEs. Establish a repeatable coaching cadence — deal reviews, call coaching, pipeline accountability. Travel a few times per quarter for conferences, creator events, and prospect meetings. Partner with Marketing on event strategy, ABM targeting, and follow-up. Identify what's working in the sales motion (PLG-to-sales handoffs, demo-to-close paths, territory coverage) and refine it. Build a pitch and positioning motion around Creator Pro that drives a higher percentage of Pro deals. Share learnings, playbooks, and what you're seeing in the market openly with the team.

• First Year: Your team consistently hits and exceeds quota — individually and collectively. You've built a pipeline engine that converts inbound demand and ABM-sourced opportunities efficiently. Creator Pro makes up a meaningfully larger share of closed deals. AEs are demonstrably stronger sellers than when you started. You've built relationships at key creator economy events that generate real opportunities. You and Dave (CRO) have a clear picture of what the next phase of Kit's sales org looks like — whether that's segmenting, expanding into new motions, or scaling the Pro sales playbook — informed by what you've learned in the field and from working directly with creators.

Skills

• Full-cycle B2B SaaS selling — you can run a deal from first touch through close, and you do it well

• Sales coaching — you know how to make other sellers better through deal reviews, call feedback, and pipeline discipline

• Pipeline management and forecasting — you bring rigor to what's real, what's at risk, and what's missing

• In-person selling and event presence — you're effective in a room, at a booth, and over dinner, not just on Zoom

• Inbound and PLG selling — you know how to convert product-qualified leads and inbound demand into closed deals, and how to prioritize across a territory

• AI fluency in sales workflows — you constantly use AI tools, agents, and workflows (for research, outreach personalization, deal prep, coaching) and are always looking for ways to work smarter 

Experiences

• 5+ years in B2B SaaS sales, with meaningful time as a top-performing individual contributor

• At least 2–4 years managing or formally coaching other sellers (even as a team lead, player-coach, or mentor — not necessarily a formal management title)

• Experience selling to SMBs and/or mid-market buyers

• Working within assigned territories or account-based models

• Strong bonus: experience in the creator economy, email marketing, or selling to creators, educators, or digital-first businesses 

Traits

•  You lead from the front. You don't ask your team to do anything you wouldn't do yourself.

• You coach with specifics, not slogans. Your feedback is grounded in what you observed — a call, a deal, a pipeline review — not abstract advice.

• You take initiative without waiting for permission.

• You work in public. You share what you're learning — wins, losses, market observations — so the whole team can improve alongside you.

• You hold a high bar for yourself and your team. Not perfection, but consistent follow-through, preparation, and care.

• Preferring to manage from behind a desk rather than selling alongside your team

• Needing a fully built-out sales infrastructure, playbooks, and rigid process to be effective and drive results

• Discomfort with ambiguity — this is a small team where the motion is still being refined

• Difficulty giving and receiving direct, candid feedback

We’re 100% remote with team members across the globe. This role is open to candidates across North America. While fully remote, we have a strong preference for New York–based candidates given proximity to events and client meetings. We work mostly on East Coast time, so if you’re based outside that time zone, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory.

This role includes travel a few times per quarter for events, conferences, and in-person prospect meetings.

Kit has standardized salaries based on position, no matter where you live. For this role, we’re hiring at our level 3 ($230,000 OTE). Level is determined based on experience and our interview process.

• Profit Sharing

• Kit equity

• 401k with a 5% match

• We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna

• $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget

• Individual learning + development budget ($3,500/year)

• Gender affirming benefits

• Childcare benefit up to $3,000 annually

• Twenty (20) days of paid time off during each year of employment

• Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work

• Ten (10) paid holidays a year

• Two weeks of paid sick time each year, including mental health + well being days

• Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year

• Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months

• Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period

• Four-week, paid sabbatical after five years with the team

• Fantastic in-person or virtual retreats with the team twice a year

We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:

1. A phone screen with our recruiter

2. Hiring manager interview with our CRO

3. Take-home assignment

4. A panel interview

We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.

Kit is an equal opportunity employer

We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.

We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.

Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.