Sales Operations Analyst (Deal Desk)

Location: São Paulo — Hybrid  

Compensation Currency: Brazilian Real (BRL)   

Contract: Permanent Full Time (CLT) - 42h/week,   

PLEASE ATTACH YOUR CV IN ENGLISH     

People with disabilities are welcome at Cyncly!    

About us     

Cyncly is a leading global provider of specialized visualization, sales, manufacturing and content software and solutions for the retail, design and manufacturing industries.     

Cyncly was created to unite Compusoft, 2020 Technologies and their affiliate companies after their merger in 2021. The Company brings together more than 35 years of industry experience to provide a connected platform of configure, price, quote (CPQ) software, online space planning, computer-aided design (CAD) applications, business process management, manufacturing execution systems and enterprise resource planning (ERP). Cyncly serves more than 70,000 customers across 100 countries, with operations in North America, Europe, South America, Asia Pacific, and Africa.     

At Cyncly, we are committed to fostering an increasingly diverse and inclusive environment where all voices are valued and celebrated. We prioritize representation from minority groups. We recognize that our unique approach and success stem from the wealth of perspectives brought by our diverse teams. 

About the role 

As a Sales Ops Analyst, focused on Deal Desk, you’ll play a critical part in supporting the Sales organization during the pre-sales cycle, ensuring deals are structured correctly, priced accurately, and compliant with company policies before close. You will act as a trusted partner to Sales, providing guidance on pricing, approvals, and contract structure, while ensuring all deal data is accurately captured in Salesforce and ready for execution. 

Main responsibilities 

• Act as a subject matter expert for Deal Desk processes, policies, and systems. 

• Support Sales with deal structuring for standard and non-standard opportunities. 

• Review deals prior to close to ensure pricing accuracy, policy compliance, and correct billing terms. 

• Ensure required approvals are obtained before contracts are issued. 

• Maintain high data integrity in Salesforce. 

• Assist with contract generation and signature workflows. 

• Partner with Sales, Finance, Legal, and Revenue Operations to move deals efficiently. 

• Identify opportunities to improve Deal Desk workflows and documentation. 

Requirements and qualifications 

• Solid experience in Deal Desk, Sales Operations, or Revenue Operations. 

• Strong analytical skills and attention to detail. 

• Proficient in Excel. 

• Experience with Salesforce or similar CRM systems. 

• Strong communication and stakeholder management skills. 

• Comfortable working in a fast-paced, global environment. 

• Advanced English. 

 Nice to Have 

• Experience with CPQ or contract tools (e.g. Conga, DocuSign). 

• Familiarity with SaaS business models. 

What we can offer you at Cyncly   

• National Medical Health Plan (Unimed);     

• National Dental Assistance (Unimed);     

• Maternity & Paternity extension leave;     

• Life Insurance;     

• Meal/ Restaurant allowance (Alelo Tudo);     

• Home office allowance (if applicable);     

• Education Platforms and training funding;     

• Gympass, Zenklub (Health app) and Guapeco (Pet Plan);     

• Annual Profit Sharing Program;     

• Education allowance;     

• DayOff as a birthday gift;     

• Agreement with pharmacies, restaurants and theaters.     

Working for us     

At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect.   

Here, you’ll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You’ll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth.   

We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together.   

If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - come join us.