Sales Operations Coordinator

Do you naturally go above and beyond? Are you both people-savvy and detail-oriented? Do you thrive in fast-paced environments?

If you said yes, this is your chance to join one of the fastest-growing companies in the cloud space.

Dynatrace, the global leader in Software Intelligence, is hiring a bilingual Sales Coordinator to join our high-performing Sales Operations team. We're looking for a sharp, hands-on professional who’s ready to support a growing sales org and make a big impact.

Must be fluent in English and Portuguese, with strong written and verbal communication skills in English. All initial interviews will be conducted in English.
What you’ll do:

• Serve as a trusted resource to Sales and Sales Leadership, supporting the sales process and handling internal workflows and Salesforce inquiries.
• Collaborate across departments (Finance, Legal, Product, Partners, Deal Desk, etc.) to drive smooth, timely deal cycles.
• Proactively communicate updates and reduce operational noise so sellers can focus on selling.
• Gather feedback from sales and partner teams to recommend process and system enhancements to Sales Ops leadership.
• Organize trainings and regular meetings with AEs and Sales Managers to keep operations running smoothly.

This position will report to our Sao Paulo office at least twice a week.

Minimum requirements:

• Full professional proficiency in both English and Portuguese (written and verbal).
• Bachelor’s degree or equivalent practical experience.
• At least 2 years of experience in Sales, Sales Operations, Customer Support, or a related field.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook).
• Familiarity with Salesforce or other CRM platforms.

Preferred Attributes:

• Experience supporting Account Executives or sales teams.
• High emotional intelligence with a strong “customer-first” attitude.
• Excellent organizational and time management skills.
• Ability to manage multiple priorities in a high-pressure, fast-paced environment.
• Self-starter who is adaptable and solution-oriented.

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hyper modal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and supports your growth.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
• A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.
• Attractive compensation packages and stock purchase options with numerous benefits and advantages.