Project Manager, Sales Process

Sales Process Management

• Lead the design, governance, and continuous improvement of end‑to‑end sales processes that enhance seller efficiency, customer centricity, and operational consistency across the organization.
• Ensure processes align with the needs of a tech‑driven Utilities & Energy customer base and support scalable, innovative workflows.

Lean & Continuous Improvement

• Apply Lean and Continuous Improvement methodologies (e.g., value stream mapping, PDCA, root‑cause analysis) to eliminate waste, remove bottlenecks, and strengthen process reliability.
• Drive a culture of accountability and agility by implementing standardized best practices and measurable performance improvements.

Project Leadership

• Lead cross‑functional projects from scope through implementation, ensuring on‑time delivery, clear communication, and alignment with strategic business objectives.
• Anticipate risks, manage dependencies, and ensure stakeholder adoption using structured change‑management practices.

Stakeholder Collaboration

• Partner closely with Sales leadership, Order Management, Marketing, Finance, Proposal teams, IT/CRM, and Enablement to ensure cohesive, customer‑centric sales process execution.
• Facilitate collaborative workshops, incorporate diverse viewpoints authentically, and strengthen cross‑team alignment.

Performance Monitoring

• Monitor, analyze, and report on sales process performance using clear KPIs and dashboards.
• Recommend and execute data‑driven actions to optimize throughput, improve seller productivity, and elevate the customer experience.

Strategic Planning

• Support development of long‑term sales process strategies that enable growth in a rapidly evolving Utilities & Energy technology landscape.
• Partner with leadership to identify emerging needs, process gaps, or systems enhancements required to support organizational goals.

Training & Development

• Support training, documentation, and enablement efforts to ensure sellers and cross‑functional partners can confidently adopt improved processes and tools.
• Reinforce adoption with clear communication, stakeholder feedback loops, and continuous learning.

• Bachelor’s degree in Business, Marketing, Engineering, or a related field.
• 5+ years of experience in sales or sales‑support functions within a complex, cross‑functional environment.
• Hands‑on experience with Lean/Continuous Improvement tools (VSM, PDCA, root‑cause analysis/5 Whys, standard work).
• Proven ability to lead cross‑functional projects end‑to‑end including planning, execution, monitoring, risk management, and stakeholder communication.
• Strong process design and optimization capability (current‑state mapping, future‑state design, KPI definition).
• Excellent facilitation and stakeholder‑management skills with the ability to influence across Sales, Finance, Marketing, Customer Success, and IT/CRM.
• Data‑driven problem‑solving skills with strong storytelling abilities; expertise with Excel and comfort navigating CRM/reporting dashboards.
• Demonstrated accountability, agility, and collaboration in driving process changes that result in measurable, sustained improvement.

• Proven track record of managing and improving sales processes in a high‑growth or tech‑enabled environment.
• Experience in sales enablement and modern sales methodologies.
• Lean certification (Green Belt, Black Belt, or equivalent).
• Ability to facilitate cross‑functional workshops, quantify baseline vs. improved performance, establish controls, and sustain gains.
• Experience with process redesign and sales‑system enhancements, including building project plans, managing risks, organizing stakeholder reviews, and driving adoption through clear change‑management practices.
• Strong innovation mindset with the ability to challenge the status quo and introduce customer‑centric improvements aligned with the Utilities & Energy sector’s evolving needs.