International Insurance Group
Sales & Retention Assistant - Ukrainian & Russian Speaker
Be an Early Applicant
Supports senior sales and retention agents by collecting prospect information, completing insurance forms and carrier applications, generating quotes, submitting materials to underwriters, and following up on missing information through phone and email. The role requires fluent Ukrainian and Russian, English comprehension, Microsoft Office skills, strong organization, and the ability to work remotely during US hours from Romania or Moldova.
This is a remote position.
- We are looking for candidates who are located in Romania or Moldova
- This is a full time, US hours 8:30AM - 5:00PM EST (3:30PM - 12:00AM RO)
- Assist our Senior Sales and Retention agents in their sales and retention process
- Help gather the information from the prospect customer using our communication system (phone, IM and emails)
- Fill in the info gathered in various Forms, Applications, Carriers sites to generate quotes.
- Use insurance carrier’s platform & technology timely and accurately
- Make submissions to underwriters.
- Email management and follow-up with calls and emails for the missing information and documentation.
Requirements
- Must speak and write the Ukrainian and Russian language fluently
- Comprehension of the English language is a must (written/verbal)
- Must pass background check
- PC Skills including MS Office are required; having a technology-oriented attitude is a must
- Higher education is a plus (business related preferred)
- Proactive team member, effective collaborator and proactive mindset is a must
- Ability to effectively organize tasks, manage time, being results-driven and capable of working to tight deadlines
Benefits
1. You can Work from Home.
2. We offer a competitive pay scale & Meal Tickets.
3. You will have career growth opportunities with International Insurance Group.
4. You will become a professional working in the insurance field, in one of the largest industries in the United States.
5. Paid extensive Training & Mentorship Program.
6. Paid Vacation Time, Federal Holidays and paid Bereavement time.
7. You will be a part of a well-established, 100 employee agency which ranks* in the top 1% of agencies for great customer experience.
8. You will have a voice. We consistently invite our staff to provide feedback about their work experience.
9. You will have the access to represent over 25 top insurance carriers in the industry, throughout 30 states, specializing in personal lines, life, commercial and trucking
7. You will be a part of a well-established, 100 employee agency which ranks* in the top 1% of agencies for great customer experience.
8. You will have a voice. We consistently invite our staff to provide feedback about their work experience.
9. You will have the access to represent over 25 top insurance carriers in the industry, throughout 30 states, specializing in personal lines, life, commercial and trucking
Who We Are:
- We are a fast-growing insurance agency, headquartered in Northeast Ohio, specializing in serving English as a Second Language Customers (Albanian, Romanian, Russian, Ukrainian speaking customers) in our 30 licensed states.
- Current Agency size is approximately 100 staff with $45mill in annualized premium.
- Our long-term 30-year goal is to become a 1,000 Soul Company serving 25 different language groups throughout the United States.
- Most of our client interaction is through phone or email. We have an excellent NPS score (91 YTD thru August 2024) and have an excellent group of insurance carrier partners.
- We strive to operate with integrity and trust in all we do. You will be part of a work-family environment, driven by our 3 Core Values of Integrity, Impact and Grit.
- We strive to honor God and be respectful of each other, our customers, and other stakeholders. Our purpose is to protect and encourage our clients American dream.
- Check out our home page to find out more about our company: https://www.insuranceiig.com/en/about-us
Similar Jobs
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
Support a portfolio of clients through technical implementation, onboarding, adoption, and growth. Define implementation plans, configure the Quantum Metric platform, develop JavaScript analytics functions, and create alerts, dashboards, and reports. Diagnose script issues using browser developer tools and advise clients on digital performance optimization. The role requires managing multiple client priorities, communicating with technical and non-technical stakeholders, and traveling approximately 10%.
Top Skills:
Adobe AnalyticsAdobe TargetAngularBrowser Developer ToolsCSSGoogle AnalyticsHTMLJavaScriptNative Mobile DevelopmentOptimizelyReactTealeafVue
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
Supports a portfolio of clients by managing technical implementation, onboarding, adoption, and growth. Defines implementation plans, configures the Quantum Metric platform, develops custom JavaScript functions, and builds alerts, dashboards, and reports. Advises clients on digital analytics, performance optimization, and technical requirements while managing multiple accounts and communicating with technical and non-technical stakeholders. Requires strong client-facing, project management, presentation, and web development skills, with 10% travel.
Top Skills:
Adobe AnalyticsAdobe TargetAngularBrowser Developer ToolsCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactTealeafVue
Automotive
Optimizes eCommerce shopping experiences for non-vehicle products by improving product detail pages, taxonomy, navigation, search, product data, and promotional events. Analyzes sales, conversion, profit, customer behavior, and competitive trends to develop site strategies. Collaborates with merchandising, SEO, UX, product management, analytics, and business teams, while managing Jira workstreams and product go-live activities.
Top Skills:
Adobe AnalyticsAIBazaarvoiceContentsquareDigital Asset ManagementExcelJIRAMaster Data GovernanceMaster Data ManagementMedalliaMS OfficePower BIPowerreviewsProduct Information ManagementSemSeoStibo
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
